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Charges should have been set pre-approval
Story: Iata joins calls for no increase in Heathrow’s charges You would not expect a private company to expend £14 billion for its customers’ use and not look for a return. At Heathrow, before approval was given, negotiations should have been completed between it and Gatwick as to future charges over the next 15-20 years. And this should have been led by BA, as the owners of Heathrow see themselves as a utility, with a blank cheque, which can charge as it pleases.
GLENN E PICKARD Travel Weekly welcomes a response from Heathrow
Does Heathrow really need a new runway?
GROUP PART OF JACOBS MEDIA GROUP
TALK BACK TO US: Email
editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from
Travelweekly.co.uk.
5 July 2018
travelweekly.co.uk 17
Story: Virgin Atlantic to axe Heathrow-Dubai flights Thank God that Heathrow is going to get a third runway to meet this lack of demand.
BRIANROBERTS22 Security at cruise ports has long been lax
Story: Clia acts after weapons evade cruise port checks I am not surprised. It is so easy to get [items] through security at British ports. Dover is even easier [than Southampton]: you can walk round the side and get on board with no one checking you. Same in Palma. All ports are far too easy. This has been going on for years.
CRUISE
TWEETS THIS WEEK
Travel Network Group @TheTNG Great day hosting our @TheTNG members in Barcelona. Thanks to @CelebrityCruise, it started with private jet and ended with flamenco!
Dom Carrick @travelchief Lovely afternoon at John & Irene Hays’ Garden Party in fabulous surroundings. I managed to catch a clip of @Andy_Freeth’s ‘dad’ dance!
TUI Jobs UK @TUIJobsUK Shhh . . . well done to our retail regional sales managers who raised £2,000 in a sponsored silence for @WhizzKidz and @famholidayassoc
QUOTE OF THE
WEEK
“We are approaching a crunch time [on Brexit], and the government should listen to those with knowledge
on their side, rather than just ideology.”
MARK TANZER, chief executive, Abta › Business, back page
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LETTER OF THE
WEEK
TALK BACK WHAT YOU’RE SAYING THIS WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
OTAs have ploys to fund their deals
Story: Which? accuses OTAs of luring customers with ‘too good to be true’ deals Many OTAs or flight resellers are selling airfares under the rates advertised by the airlines themselves. Some take it out of their commission; others hope to cross-sell a hotel and thereby subsidise the discount on the flight from their hotel commission. Some use the fact that some customers will cancel and won’t be refunded, and therefore they fund the discount through that. I don’t understand why the airlines don’t have parity with the resellers in the UK in the same way they do in many other countries, and the hotel industry seems to manage? The worst offenders will sell knowing that they plan to follow up with a call saying the price went up. At Travelzoo, we work only with suppliers which honour the price as published. We have, in the past, stopped working with suppliers who have consistently misled on price. We also have a certified test booking centre which continually polices the suppliers we work with to check the prices are still available as advertised. JOEL BRANDON-BRAVO UK managing director, Travelzoo
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