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kerry_l6 @kerrylakey7 Savannah Travel I fail to understand why we can be considering a regional airbridge for London and New York but we can’t separate mainland Spain, the Canary Islands and the Balearics. Could you please explain @grantshapps.


Hebburn Town FC @HebburnTown Huge thanks to our club travel partner @westoetravel [pictured] for supporting our travel arrangements at short notice for next week’s @FAVaseHQ semi-final.


Rob Kenton @rob_kenton Triangle Travel


Looking at our enquiry/ bookings for this week, 45% are for travel in 2020. That surprised me as I thought 2021 would be the big driver of the numbers.


GET Ê


The best of your letters, comments and social media this week


Ryanair: Airline’s tactic to delay refunds has left me fuming


Have you heard about the new delay tactic implemented by Ryanair? They changed the refund process for agents who have booked flights – but didn’t tell us. We now find out that to claim a refund, Ryanair will deal only with our clients – even though I’d booked flights for clients on my credit cards. The new claim form requires clients to provide a copy of their passport, a utility bill and a copy of the holiday confirmation. Have you ever heard anything like it? And as Atol agents, should we even have to do this? Who can we report this despicable behaviour to? I’m fuming.


Kate Harris, Inspired Travel, Burbage, Leicestershire Q Travel Weekly would welcome a response from Ryanair


Jet2holidays: Price challenge


Story: Special Report: EasyJet Holidays offers ‘competition and choice’


Jet2holidays need to sort out their summer 2021 prices. They are hugely uncompetitive compared to easyJet Holidays. If easyJet can get their quality right and agent support to the level that Jet2 has, then they could become a major player. Clarety


Furlough: We need extension


Story: 100+ MPs urge chancellor to extend furlough scheme for aviation Travel agents need this, not just aviation. If the help was given for a further six months, it would save so many travel agents and I’m confident by then things will be a lot easier. In the meantine, though, something needs to be done. Natalie Hurst


2020 GET SOCIAL: Email letters to editorial@travelweekly.co.uk. Please write ‘Get Social’ in the subject line. DEADLINE: Midday Monday. All


correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments taken from travelweekly.co.uk and facebook.com/travelweeklyuk


GET SOCIAL: travelweekly.co.uk @travelweekly travelweeklyuk @travelweeklyuk 3 SEPTEMBER 2020 27


Closure: ABR Travel Story: Lanarkshire agency ABR Travel Services to close after seven years Really sad for the staff. Always found them good company at travel events. Greig Ewins


So sad to hear this, such a great team. Best wishes to you all. Iris Lily Fernie


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