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FRONTLINE


GET Ê


Tom Parsley Iain Powell


@IainEPowell Saga #NHSheroes @SagaUK #spiritofdiscovery


Advantage Travel Partnership @AdvantageHQ On #WorldTravelIndustryDay we would just like to share a message of support to everyone across the globe who works in our wonderful industry! Here’s the Advantage team...still smiling on day eight! #oneteam #AskYourTravelAgent #AskYourTMC


Reuben’s Retreat @reubensretreat We will #ClapForOurCarers tonight at 8pm along with a very grateful nation! Thank you to everyone on the frontline #ThankYouNHS


TRAVEL WEEKLY GROUP Phone: 020 7881 plus extension number Email: firstname.surname@travelweekly.co.uk


Editor-in-chief Lucy Huxley Managing editor Robin Searle


The best of your letters, comments and social media this week Refunds: Government should be lender of last resort


Story: Kuoni boss highlights Danish solution to refunds dilemma A simpler solution is for the government to act as a lender of last resort. It could meet the refund costs by


issuing a state-backed voucher/credit note for every Atol-protected holiday due by the end of April. This would give operators breathing space and allow the government to reclaim from operators over a period of time. So, effectively an enforced loan to the operator but paid directly to affected consumers.


Head of news Amie Keeley Executive editor Ian Taylor News editor Ben Ireland Chief reporter Juliet Dennis Reporters Harry Kemble


Phil Davies Samantha Mayling


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Administrative assistant Mikaella Gaitanou 4861 News


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Digital content manager David Golledge 4871 Travolution editor Lee Hayhurst Aspire editor Hollie-Rae Brader


Features and Supplements Features and supplements editor Katie McGonagle


Deputy features and supplements editor Laura French


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Special projects writer Natalie Marsh 4831 Production Art director Flora Ioannou Senior designer Emma Winton Chief subeditor Mike Walsh


Senior subeditor Stephanie Krahn Head of production Nick Cripps Sales


Head of sales Mary Rega


Senior account manager Lisa Gaskell On maternity leave Account managers Nick McGreevy David Ramsden


Business development executive Sue Tannatt


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Recruitment sales manager Tanya Read 4830 Events and Marketing Events director Linda Lucas


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Contact events@travelweekly.co.uk Finance Head of finance Richard Monckton Accounts payable Rosemarie McQueen 4847 Publishing Chief executive Duncan Horton 07803 975847 Managing director Stuart Parish


Executive assistant to chairman and CEO Jean Kilcullen


Travel Weekly Group chairman Clive Jacobs


clive@jacobsmediagroup.com


Delivery and Subscriptions Magazine delivery and subscription enquiries


should be directed to Intermedia.


Web: go.travelweekly.co.uk/subscribe Email: travelweekly@subscriptionhelpline.co.uk Tel: 01293 312179


Credit: Freeze prices


Story: Relief on refunds on the way If refunds are suspended it should be on the condition that the price is frozen for 18 months. Credit is useless if it doesn’t cover the same or a similar holiday in the future.


Simmi Celli Terms: Suppliers must adapt


Story: Designer Travel boss appeals for help from airlines and tour operators 1000% correct! [Suppliers] need to adapt. [They] must


change or OTAs will slide in with their ‘no payment upfront, pay when you arrive’ policies.


Sarah Lake


correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments taken from travelweekly.co.uk and facebook.com/travelweeklyuk


GET SOCIAL: Email letters to editorial@travelweekly.co.uk. Please write ‘Get Social’ in the subject line. DEADLINE: Midday Monday. All GET SOCIAL: 14 2 APRIL 2020 @travelweekly travelweeklyuk @travelweeklyuk travelweekly.co.uk


TRAVEL WEEKLY GROUP LTD Registration number: 6927031. Registered at the PO as a newspaper. ISSN 2396-8974. Pre-press by CCM and Born. Printed by Walstead Peterborough. Registered address: Travel Weekly Group, 52 Grosvenor Gardens, London SW1W 0AU © Travel Weekly Group Ltd 2020


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