FRONTLINE
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Tom Parsley Iain Powell
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Advantage Travel Partnership @AdvantageHQ On #WorldTravelIndustryDay we would just like to share a message of support to everyone across the globe who works in our wonderful industry! Here’s the Advantage
team...still smiling on day eight! #oneteam #AskYourTravelAgent #AskYourTMC
Reuben’s Retreat @reubensretreat We will #ClapForOurCarers tonight at 8pm along with a very grateful nation! Thank you to everyone on the frontline #ThankYouNHS
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Editor-in-chief Lucy Huxley Managing editor Robin Searle
The best of your letters, comments and social media this week Refunds: Government should be lender of last resort
Story: Kuoni boss highlights Danish solution to refunds dilemma A simpler solution is for the government to act as a lender of last resort. It could meet the refund costs by
issuing a state-backed voucher/credit note for every Atol-protected holiday due by the end of April. This would give operators breathing space and allow the government to reclaim from operators over a period of time. So, effectively an enforced loan to the operator but paid directly to affected consumers.
Head of news Amie Keeley Executive editor Ian Taylor News editor Ben Ireland Chief reporter Juliet Dennis Reporters Harry Kemble
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Credit: Freeze prices
Story: Relief on refunds on the way If refunds are suspended it should be on the condition that the price is frozen for 18 months. Credit is useless if it doesn’t cover the same or a similar holiday in the future.
Simmi Celli Terms: Suppliers must adapt
Story: Designer Travel boss appeals for help from airlines and tour operators 1000% correct! [Suppliers] need to adapt. [They] must
change or OTAs will slide in with their ‘no payment upfront, pay when you arrive’ policies.
Sarah Lake
correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments taken from
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