FRONTLINE THE CRISIS
JAYDE NASSA, Nassa Travel, Newport Agency owner Jayde wonders what will be
left of her team when she returns to the office.
I’ve never experienced anything like it. There is nothing much I can do. As I am
working from home, my mum Susan has both kids for two hours a day as she lives on the same street. I have two girls who are three and five years old. They are coping OK. My mum has lung cancer, so she is finding it hard. When we’re together I cook for the kids and we make cakes. We are watching a lot of Disney films. I had to make all of my staff redundant
on March 11, and some of them have got new jobs. Now there is this new [furloughing]
scheme, which I don’t have a clue about. It is hard. One of them has a got a new job with the NHS, another is at a call centre and a third is not replying to my texts. I am going to keep the other on full time. I think it is going to be hard to recruit staff. Maybe people do not want to get into travel? My monthly cashflow reduced to 20%, so it was an absolute nightmare. Most of my income last year came from bookings made in May and June. Everybody has now cancelled and I’ve now got no income. This is why I had to let staff go, because of cancellation after cancellation. I’ve had to apply for a £10,000 cash grant from the local council. My Facebook feed has 35,000
followers and the whole of Newport seem to be asking questions. I can see the future: when this ends, everybody will want to go on holiday.
HOW TO MANAGE YOUR TIME AT HOME
- Make a daily schedule: Include breaks or time to go for a walk. If you have children, write
a timetable so everyone knows when it’s time for lunch, lessons – or when not to bother you.
- Keep up appearances: Dress like you are going to work to put yourself in the right frame of
mind – even if you are at your kitchen table.
- Keep busy: If you face some months off work, use the time to tackle those long-avoided jobs.
- Keep in touch: Speak to friends and colleagues on the phone or via social media.
- Make the most of the web: If you’re working from home and home-schooling your
kids, make the most of websites offering free content. Travel Weekly has kids’ activity packs:
go.travelweekly.co.uk/kidspacks
Do you have tips for agents stuck at home? Let us know. Email
juliet.dennis@
travelweekly.co.uk
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