34 Tenant Wellbeing & Management Software
Tenant Wellbeing & Management Software Feature Secure specifi cations
As housing security needs evolve, Rhys McNichol of Videx Security highlights the importance of investing in high-quality, professionally installed systems over less reliable, lower cost alternatives.
I
n the housing industry, the demand for high-quality, professionally installed and maintained security systems is paramount. As security and door entry technology evolves, ensuring that systems eff ectively protect both properties
and residents becomes increasingly challenging. T e market is fl ooded with inexpensive, mass-produced security products that, while appealing due to their low cost and fl ashy features, oſt en lack the reliability and durability necessary for long-term protection.
THE RISKS OF LOW-COST SECURITY SOLUTIONS Opting for low-cost, off -the-shelf security solutions can pose signifi cant risks. T ese products are oÅ¿t en manufactured with minimal quality control, leading to dangerous vulnerabilities such as system failures, false alarms and susceptibility to cyber attacks. What’s more, these systems may not comply with industry standards, such as
SecuredByDesign, the offi cial UK police security initiative that aims to enhance the security of buildings and their immediate surroundings, which could potentially lead to legal and insurance complications. T e initial savings from purchasing a cheaper system can quickly be
outweighed by the costs associated with system malfunctions, frequent maintenance and premature replacements. In essence, what seems like a cost- eff ective choice oſt en turns into a false economy.
THE VALUE OF PROFESSIONAL INSTALLATION & MAINTENANCE Professionally installed and maintained security systems off er a stark contrast to their low-cost counterparts. T ese systems are designed with a focus on reliability, longevity and compliance with industry standards. Professional installers possess the expertise to assess a property’s unique security needs and implement a system tailored to address specifi c vulnerabilities. Additionally, professional systems oÅ¿t en come with ongoing maintenance
and support services, ensuring that any issues are promptly addressed and that the system remains up-to-date with the latest security features. T is proactive approach minimises the risk of system failures and extends the lifespan of the equipment.
TECHNOLOGICAL ADVANCEMENTS IN PROFESSIONAL SECURITY SYSTEMS T e security industry has seen signifi cant technological advancements in recent years, particularly in IP-based intercom systems and GSM door entry and access control off erings. Cloud-based solutions now allow housing providers to manage access remotely, reducing the need for onsite interventions. T ese advancements not only enhance security but also off er greater convenience and effi ciency in managing property access. When considering security system investments, housing providers should
engage with reputable brands that have a proven track record in producing specialised security products. T ey should also choose systems known for their reliability and value, even if they come at a higher initial cost, to avoid higher maintenance and replacement expenses in the future. User accessibility is also key – the system must be user-friendly for all residents, including the elderly and disabled. Solutions that are adaptable for future developments and upgrades should also be a priority as this ensures that the manufacturer will continue to support the product for years to come. A notable example is a large Scottish housing association that partnered
with Videx to upgrade the access control system across multiple properties. T e project involved installing a GSM solution that required no access to
individual dwellings, signifi cantly reducing installation time and inconvenience for residents. Calls from the communal entrance panel were routed directly to residents’ phones, allowing them to grant access from anywhere. T is system not only enhanced security and convenience but also streamlined access management for the housing association, ensuring a cost-eff ective and sustainable security upgrade.
THE ROLE OF SECURITY PROFESSIONALS IN INDUSTRY EDUCATION Security professionals have a crucial role in educating the housing sector about the importance of investing in robust security solutions. By demonstrating how reliable systems reduce unauthorised access, improve tenant safety and minimise costly repairs, professionals can guide housing associations toward making informed decisions. Hosting onsite security assessments and providing training for housing staff further ensures that security investments are properly utilised and maintained. In an era where security threats are continually developing, investing in high-
quality, professionally installed and maintained security systems is paramount for the housing industry. While low-cost alternatives may off er immediate fi nancial appeal, they oſt en fall short in providing the comprehensive protection that modern housing developments and commercial properties require. By partnering with trusted, experienced providers, housing associations can ensure the safety and satisfaction of their residents, safeguarding both people and properties for the long term.
Rhys McNichol is projects manager UK & Ireland at Videx Security Housing Management & Maintenance February/March 2025
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