Insight
end of cinema and iTunes would be the end of music?
Emerging into the light At the current time, you may well be being innovative in finding practical solutions to allow visitors into the service to meet their loved ones, devising strategies to deliver person-centred care while wearing PPE, looking at how to continue to support wellbeing by providing activities and keeping connected with the community. These issues are compounded
when supporting people with dementia, or other conditions that may limit understanding, as they may not realise why they cannot see their loved one, why people are wearing masks when approaching them or why they cannot do the activities they used to. In these situations choice has to be restricted for the wider good of society. One fear is the CQC will not understand
why choice is being limited, or feel that you are not doing enough to promote choice and independence. Yet the CQC has stated it will work with providers and will recognise the changes you are having to make. To make it easy for the CQC, however,
Ed Watkinson
Ed Watkinson is director of Watkinson Consulting and consults for Quality Compliance Systems on a freelance basis. In a career spanning 25 years, he has been a care assistant, registered manager, area manager, care manager and senior commissioner. Watkinson’s passion is regulation and has worked for the care regulator as an inspector, methodology developer and in 2014 was on secondment assisting the policy team in the development of the CQC’s most recent inspection framework. He has also worked as a regulation manager
you should always have evidence of why you are doing something and document the journey you have been on during the pandemic to show how you have been innovative in trying to promote wellbeing and minimise the negative effects on peoples’ lives. A final point is that we have a light at the
end of the tunnel, and it is getting brighter all the time. When we all finally emerge
for Barchester Healthcare, and until setting up his own consultancy was the Director of Care Quality for QCS. Ed can be contacted through his website,
www.watkinson-consulting.co.uk.
and are able to reflect on what we have all been through we should be proud of what we did, that we continued to provide choices and to treat people as individuals. It might also be worth reflecting on
what changes were forced upon us, and reviewing the benefits of these changes and not dismissing them out of hand in the rush to return what we perceived as ‘normal’.
TCHE
Exceptional safety – ultra low height 10 cm
Exceptional care - BodyMove™ regression reduces friction and shear
Ergonomic handing – including chair-bed comfort position
T: +44 (0)1223 206 100 E:
info@accora.care W:
www.accora.care
April 2021 •
www.thecarehomeenvironment.com
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