DiMH 2021 AWARDS
required. EVista vision panels enable observation of a patient’s room ‘with minimal intrusion’. If an incident occurs, a logging system enables staff to easily establish when the area was last observed, and gives them a clearer idea of what time it took place.
Superior clarity of film
Vistamatic says the clarity of the film used on the panels is ‘superior to anything previously offered’. It added: “Standard switchable glass panels offer an all-or- nothing visual performance – completely clear or completely opaque.” The award was presented by Philip Ross and Jonathan Campbell to Mark Nash, director at Vistamatic.
Doorset designed with biophilia in mind
Highly Commended were Kingsway Group and P+HS Architects, for their ‘Nurture’ Door, designed by P+HS to ‘combine personalisation with robust functionality’ for an adult acute mental health setting. The entry said: “Plants are known for their therapeutic qualities, but often dismissed from healthcare buildings due to infection control restrictions. Our team was keen to incorporate plants into their proposals, supporting a wider biophilic design agenda. With terrariums as inspiration, our designers proposed the use of real (and life-like) plants behind a clear panel. A whiteboard backdrop enables service- users to personalise the panel with a name, message, or drawing, while the addition of mood lighting allows them to communicate their emotions through colour from within their bedroom.’
Service-user Engagement The 2021 Service-User Engagement Award, sponsored by Safehinge Primera, went to Camden and Islington NHS Foundation Trust, which, as part of a major estate redevelopment programme, embarked in 2018 on ‘an ambitious journey to address the ageing mental health buildings at St Pancras Hospital’. The vision was to deliver ‘a new, modern, inpatient building, designed specifically for mental healthcare’. Informal service-user engagement initially focused on gathering feedback on a location. The Trust said: “Many service-users wanted a quieter location than St Pancras, and the overall preferred location was in Highgate, at the Whittington Hospital site.”
Service-users at the process’s heart Following a formal public consultation, building design work began last year, with service-users at the process’s heart, and the co-design process led through workshops with clinical planners, architects, and the Trust’s Medical director, who visited over 50 service-user groups. A ‘virtual group’ was also established for those unable to attend meetings /workshops. The Trust’s award entry said: “We have already had fantastic feedback
18
about our engagement process, with one service-user saying: ‘I personally feel like I’m building the hospital myself.’
A ‘multi-storey solution’ The ‘challenge’ – ‘to design a modern, 79-bed inpatient mental health facility in a tight urban setting that meets the needs and expectations of service-users’ – has been addressed ‘through a multi-storey solution’. The Trust said: “Service-users told us they wanted access to outdoor space from every ward, quiet spaces, single en- suite rooms, a gym, a family visiting room, and a community café. Despite the space restrictions, all these have been incorporated in the design. The challenge of providing access to fresh air from each ward has been made possible through safe and secure roof terraces, which create a vertical landscape.”
(See this short video to find out more about how the Trust has involved service-users in the co-design process:
https://www.youtube.com/
watch?v=jquSHSI3N0I) The Trust added: “Service-users have worked alongside us every step of the way.” Brian Trueman, head of Sales & Commercial at Safehinge Primera, presented the award to representatives from Camden and Islington NHS Foundation Trust (see also pages 32-34).
Project of the Year – Refurbishment The Project of the Year – Refurbishment Award, sponsored by Wallgate, went to The Kantor Centre of Excellence: The Anna Freud Centre and The Pears Family School in central London, designed by architects, Penoyre & Prasad. The part new-build, part refurbishment project, on a restricted site near King’s Cross, is England’s first centre of excellence for children and young people’s mental health, ‘representing an exciting new era’ for the Anna Freud Centre charity, and ‘bringing together the best in clinical practice, research, and policy, under one roof’ in its new headquarters. ‘At the Centre's heart’, The Pears Family School
provides support both for children aged 5-14 excluded from mainstream school with serious and behavioural issues related to their mental health, and their families. Penoyre & Prasad worked with ‘renowned designer’, Ilse Crawford, with both practices ‘bringing to bear their focus on the needs – functional and psychological – of building users, to drive design solutions and a visual sensibility unique to this collaboration’. The entry added: “With the facilities previously housed in separate buildings, a key task was to create a comfortable home for staff, therapists, children and families, international students, professors, and donors. Above all, this is a place to make young people and their families feel calm, safe, and valued.” DiMHN Board Member, Professor Paula Reavey, accepted the award on behalf of the entrants, who could not attend, from Wallgate’s Technical director and General manager, Charles Drew.
Transforming services The first of two Highly Commended projects was the Austen House low secure CAMHS unit in Calmore, Southampton. Southern Health NHS Foundation Trust is currently ‘transforming’ its Secure Forensic Mental Health and Learning Disabilities services, and this project will enable more patients to receive care closer to home, and help address the national bed shortage for young people with severe mental health problems. A former low secure hospital for adults with a learning disability was re- designed as an adolescent low secure unit.
Personalising bedroom entrances During workshops, patients requested to be able to personalise the entrance to their bedrooms and provide secure access, so Southern Health worked with Kingsway to provide a door with electronic access control, and a bespoke handle, while the Trust’s interior designer produced a nameboard where patients could add their own artwork/pictures. Patients were also involved in the preparation of the catering
OCTOBER 2021 | THE NETWORK Service-User Engagement Award
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36
