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Hands Up for Learning: empowering safer healthcare
STERIS provides an insight into how it empowers safer healthcare through education and inclusive development pathways.
In today’s fast-evolving healthcare landscape, the need for continuous education and professional development has never been more critical. At STERIS, we believe that investing in people – both our own and those of our healthcare partners – is the foundation of exceptional patient care, safety, and service delivery. Across our Instrument Processing Services and Healthcare segment, we are proud to champion a culture of lifelong learning, empowering our teams and customers alike through structured training, clinical education, and inclusive development pathways.
Investing in our people: building capability from within Our Instrument Processing Services division operates 20 sites across the UK, partnering with NHS and private healthcare providers to deliver high-quality decontamination services. At the heart of this operation is a robust internal training infrastructure designed to ensure every Associate is equipped with the knowledge, skills,
and confidence to deliver excellence. From day one, new starters embark on a
structured 12-week onboarding programme tailored to their technical role. This blend of theoretical and hands-on learning is delivered by a network of over 20 qualified in-house trainers, with all content mapped to the National Education and Training Board (NETB) competency framework. This ensures consistency, compliance, and a strong foundation for career progression. As an approved apprenticeship employer-
provider, STERIS offers a wide range of qualifications – from Level 2 Healthcare Science to Level 7 Senior Leader apprenticeships. These pathways are designed not only to build technical expertise but also to develop leadership capability, supporting long-term careers in the healthcare sector. “We are deeply committed to lifelong learning,” explains Claire Sides, UK Head of Training, Learning and People Development. “We support career progression from technician to team leader and
www.clinicalservicesjournal.com Volume 24 I Issue 7 I August 2025
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beyond. Our current programmes span technical roles, sustainability, healthcare leadership, and business management – ensuring our future leaders are equipped for the challenges of modern healthcare. Ensuring that all our Associates are suitably trained ensures the highest quality of service to our customers.”
Fostering an inclusive learning culture At STERIS, we understand that a truly effective learning environment must also be inclusive. That’s why we’ve embedded diversity and wellbeing into our training strategy. All people managers in the UK receive mandatory neurodiversity awareness training, and we continue to expand our education offering to include menopause awareness, safeguarding, mental health first aid, and mentor training. These initiatives are more than just tick-box
exercises – they are essential to creating safe, respectful workplaces where every Associate feels understood, supported, and empowered to thrive. We also invest in our educators. Through
our ‘Trainer to Teacher’ progression pathway, technical trainers can complete a Level 5 Diploma in Adult Education and Training, alongside qualifications in assessing and quality assurance. This ensures that our trainers are not only subject matter experts but also skilled, inclusive educators who can adapt to diverse learning needs.
Supporting our customers: clinical education that makes a difference While internal development is a cornerstone of our success, our commitment to education extends far beyond our own teams. In our
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www.clinicalservicesjournal.com I August 2025
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