Procurement
why some customers are unsatisfied with its services and develop a targeted action plan to make substantial improvements in satisfaction. Gareth Davies, head of the NAO, said: “Delivering the right products for the NHS, on time and at the best available price is essential to make every pound count for patients. The NHS has enormous buying power, but it is not yet making the most of it. Supply Chain needs to do more to deliver, and to show that it is delivering, for the NHS. In response, Trusts need to make use of the NHS’s buying power to secure the lower costs Supply Chain can bring, with support and clear direction from NHSE.” Responding the report, NHS Supply Chain commented: “The redesign of our operating model supports our capability to implement the report’s recommendations. We are committed to continuing to work together with the Department of Health and Social Care, NHS England and system partners across the country to improve procurement in the NHS, which will be achieved through ongoing collaboration, partnership working and innovation. “Through our quarterly national forums,
regional advisory forums, Voice of the Customer Team panels and working groups, we are working with our NHS partners to understand their needs better. This work supports our goals to make improvements in satisfaction with our services. “NHS Supply Chain is aiming to deliver a new
savings target of £1 billion by 2030 working together with our NHS partners, suppliers and NHS England. We are adopting NHSE savings methodologies to ensure alignment with how
the system recognise savings and it’s expected that this method will be ready for all parties to use to calculate savings from April 2024. “We have embarked on a major
transformation programme to upgrade key legacy IT systems. We will need to further improve and integrate our platforms to provide a more consistent experience for our customers and suppliers. “As the NAO report highlighted, our funding is managed on a year-by-year business cycle in line with NHS England’s business planning process.”
NHS Supply Chain added that it is committed
to realising its full potential to deliver greater savings and efficiencies alongside a broader value proposition focusing on supply chain resilience, product safety, enabling access to innovation, social value, sustainability and ethical considerations.
CSJ Read the full report at:
https://www.nao.org.uk/reports/ nhs-supply-chain-and-efficiencies-in- procurement/odern
SCAN ME
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pdi-intl.com April 2024 I
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