DECONTAMINATION SERVICES
the core function, that they do well, of providing
decontamination, without having to worry about all these other areas of the operation. They have a single point of contact who will deal with any issues that arise. It is all about risk transfer for the Trust,” Tim explained.
A team of dedicated engineers, along with CFES FM manager, Steve Rice (who was present throughout the build of the facility), are on hand to deal with any issues that may arise in relation to the plant and facilities – seven days a week, 12 hours per day. Getinge also provides on- site support, five days per week, 12 hours per day, for the decontamination equipment. As the unit becomes busier, with external contracts and expansion of the Trust’s theatres, this service level may be increased even further in the future. “Given the uptime required by the unit, we felt that mobile engineers would not be appropriate. If this unit goes down, three hospitals stop operating. There is a lot of redundancy built into the design, and the site is very self-sufficient in terms of utilities. The Trust were very stringent in their requirements – they wanted to work with partners with ISO 41001 accreditation, which focuses on managing
the associated costs of this. As the Enfield site has signed a fixed price, managed service contract for 10 years, there are no ad hoc costs. This clarity on costs for the decontamination equipment enables Trust to know, with certainty, what it will cost to provide the service required – not just for now, but for the length of the 10-year contract. This enables complete visibility and control of their cost base – a level of granularity that has not been seen before by other NHS Trusts.
Getinge also provides onsite support, five days per week, 12 hours per day, for the decontamination equipment.
critical plant. We are running a BMS system that allows us to monitor the performance of the equipment at all times and everything is alarmed and linked to our mobile phones,” said Rob. The site’s high demands on uptime and equipment utilisation make analytics essential. Based on data provided by the plant and equipment, CFES and Getinge can foresee when a component needs replacement in order to avoid a breakdown. Scheduling a service intervention before a breakdown occurs eliminates the downtime associated with out-of-service equipment, and
Conclusion
The Enfield site first began reprocessing instruments for the Trust’s three hospitals in the Summer of 2019. Although the site has already taken on some third-party decontamination business for other Trusts, the first major contracts are expected to commence later this year. Ultimately, the partnership has paved the way for one of the largest NHS-owned decontamination centres in the South of England, providing state-of- the-art facilities that are future-proofed for capacity expansion.
“The supercentre has exceeded my expectations,” Mark concluded. “To get the facilities, the investment, and the staff, has been a dream come true.”
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