your systems offline and try to extort mon- ey from you, there’ll be a lot of pressure on you to restore your systems very quickly,” explained Doug Levin, national director of K12 SIX, which helps school districts build better cybersecurity defenses. “Unfortu- nately that describes school districts.” Phishing attacks are becoming more
sophisticated than easily identified spam or junk emails. One recent attack, Levin recalled, replicated a school webpage on a nefarious domain then contacted the victim through a copycat email address from a nearby school. “Over the last few years in particular we’ve seen plenty of evidence that criminals are ac- tually specifically targeting school districts,” Levin said. “They’re doing research on school districts. They know they’re attacking school districts. Because they’ve been successful attacking school districts, there are some criminal groups who have been repeatedly
attacking school districts.” Many cybersecurity experts point to robust training as providing a strong defense to cy- berattacks. Organizations also encourage the use of complex passwords, changed often, with multi-factor authentication required to log into critical systems. “The next level is multi-factor
authentication,” said Antonio Civitella, president and CEO of school bus routing software provider Transfinder. “When you log into something, you get either [a] text or an email, and then you have to put in a code every time you do something. It’s going to be a little bit of an inconvenience to our clients, but we think that’s the way to go.” Civitella also stressed the importance of
communication within the organization. If he receives a suspicious email, he said he calls the supposed sender directly to ask if they actually sent it. “Based on how many times we get emails,
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46 School Transportation News • SEPTEMBER 2021
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