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BOB KENNA | Sr. VP of Improvement, North America National Express | Lisle, Illinois


Bob Kenna said family is


the foundation of everything he does. Nineteen years ago, Kenna married high school sweetheart Kelly, and they now have three children. Kenna attribut-


ed much of his success to his foundation at home. He began his student transportation career by joining


National Express in 2015 as a regional manager, and he was soon promoted to senior VP of western operations. At the end of 2018, he was promoted again to his current position. Kenna’s peers describe him as process-oriented and comfortable working with people to succeed. Currently, Kenna and his team are refining standard


operating procedures across all National Express oper- ations throughout North America. Carina Noble, senior


vice president of communications for National Express and the NSTA president-elect, nominated Kenna. She said he works to ensure that the industry-leading technologies that are deployed across the operations are gathering the right data. That data must be used to improve services, whether that is through routing efficiency, driver coaching or fleet management, she explained. Gary Waits, CEO of student transportation for National


Express, added that Kenna has helped improve all of the locations and adds continuous value. “When we hired him, we were looking for a general manager in the East to improve the use of our industry-leading technology in a dynamic urban environment,” Waits explained. “He was just what we needed to help deploy and improve our systems in this operation. We quickly learned that his strength in process improvement was transferable to


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50 School Transportation News • OCTOBER 2019 SEE US AT BOOTH 140


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