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and technology strengthens our operational capabilities and reinforces our leadership in the airfreight industry.” These innovations extend to the backend, where digitised operations and


centralised decision-making—such as the creation of a cargo network control team—allow for near-instant responses to disruptions and shifting cargo priorities. “The passion and dedication of our team in embracing digitisation and data-


centric methodologies is truly inspiring. Together, we’re building a resilient foundation that supports our customers’ success and propels us toward sustained growth and excellence,” Casey stated. “I’m proud and excited to be part of this data-driven journey, where every decision is guided by insight, and every achievement reflects our shared commitment and collaboration.”


Strategic partnerships A deepening partnership with Emirates SkyCargo, for instance, is giving Air Canada Cargo’s customers access to a vast global web of interline connections. These routes are now bookable through leading platforms such as CargoAi, cargo.one, CargoWise and WebCargo, making capacity easier to access than ever. “We’ve made significant investments in advanced digital self-service technologies to better serve our customers,” Casey outlined. “These include


efficient service, while enhancing the overall customer experience and allowing our customer service agents to provide quicker responses.”


Competitive in 50 countries As a combination carrier, Air Canada Cargo leverages the extensive network of its passenger flights globally, particularly across the Atlantic and throughout markets in North, Central and South America. This broad footprint allows the airline to offer a seamless integration of passenger and freighter services, complemented by its strategic interline partnerships and trucking networks. “This ensures that we can effectively meet the diverse cargo needs of


our customers around the world,” Casey stated. “Our passenger flights provide consistent capacity and global connectivity, which is vital for the timely delivery of cargo across continents. Complementing these passenger flights with dedicated freighter services allows us to adapt to specific customer requirements, offering capacity where it’s needed most. “This combination carrier advantage guarantees that we can deliver tailored solutions across both high-frequency passenger


routes and


specialised freighter services. This enhances our efficiency and reliability, and allows us to meet the evolving needs of our customers in a dynamic global environment. “Today, we connect 750 city pairs with widebody and freighter services


between Europe and the Americas, including North, South and Central America, as well as the Caribbean. “Furthermore, we’re seeing success in 2025 with the global rollout of


new analytics tools for our commercial teams, allowing them to engage in more effective conversations with our customers and quickly identify timely opportunities that fit their needs.”


“Our focus on technological advancements and data-


driven strategies ensures that Air Canada Cargo remains at the forefront of the airfreight industry, delivering reliable,


efficient and innovative solutions to our global clientele”


sophisticated shipment tracking systems, regularly updated and customisable schedules, and an intuitive eBooking platform. Together, these tools provide customers with real-time information and empower them to manage their cargo needs with greater efficiency and ease.” From an operational perspective, Air Canada Cargo remains committed


to leveraging data and technology to drive efficiency and support informed decision-making. Through data analysis, the carrier has identified opportunities for improvement and implemented solutions that enhance service delivery, ensuring that it continues to meet the evolving needs of its customers. “Our


focus on technological advancements and data-driven strategies


ensures that Air Canada Cargo remains at the forefront of the airfreight industry, delivering reliable, efficient and innovative solutions to our global clientele,” Casey stated. “This cutting-edge technology is designed to deliver personalised,


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