CHARTER BROKERS


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Strategic agility and market differentiation Operational agility has emerged as a decisive factor for both charter operators and brokers in responding to urgent requests and managing risk. NEO’s lean structure enables fast decision-making, while AVICO leverages its broker position and supplier


relationships to ensure


aircraft availability and manage peak demand. Both firms emphasise creative problem-solving and expertise as central to their ability to provide reliable services in an unpredictable market. Technology and innovation, particularly AI and data-driven tools, are further enhancing responsiveness and service customisation. At the same time, diversification and specialisation have become


key competitive levers. NEO focuses exclusively on serving freight forwarders and logistics companies, ensuring dedicated, high-quality service for time-critical shipments. AVICO, on the other hand, has built a broad ecosystem covering airline operations, asset management, ground services, flight training, and even drone development. Both approaches illustrate how operators and brokers are seeking to build resilience while maintaining market relevance in a highly competitive and evolving sector. “We are the only charter and OBC provider on the market that


exclusively works for freight forwarders and logistics companies without exception,” Davis explained. “Whilst intentionally closing ourselves off from a substantial proportion of the business, we can offer our forwarder clients the reassurance that when working with NEO they are working with a company that has integrity, a clear vision, and will always work on their behalf. AI and its integration in existing tools is a huge game changer for us, expediting our internal processes and freeing our team to


www.aircargoweek.com 16 MARCH 2026 ACW


provide clients with tailor-made solutions within a short period of time. This gives our clients the opportunity to be ahead of the game. We thrive on finding the best solutions even when others fail. Our experience in heavy lift and urgent shipments sets us apart in the charter market.” “Our success is built on strong relationships with our suppliers and our


ability to align supply and demand creatively,” Van Der Stichele said. “As a broker, we do not have our own aircraft, but our extensive network allows us to provide solutions even amid fluctuating availability. “We guide airlines into ACMI partnerships and manage both short-


and long-term contracts, which helps our partners navigate activity fluctuations. Transparency and fairness underpin all our relationships with clients and suppliers, building trust in a volatile market. Investing in staff expertise and added value enables us to offer a full-service experience that distinguishes us from competitors. Our diversified operations — from aircraft manufacturing to flight training — allow us to seize opportunities quickly and efficiently.”


“Our extensive network allows us to provide solutions even amid fluctuating availability.”


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