COVER STORY A 100% RECOMMENDATION RATE At Shawcity we pride ourselves on outstanding customer service and attention to
detail. We appreciate that it’s not only important to deliver the latest technology to our customers but also to provide exceptional customer care across our range of products and services.
It is for this reason that we are proud to share feedback from our recent customer service survey, where 100% of our customers said they would recommend us to a colleague.
WHO WE ARE Established for over 40 years, Shawcity has always delivered impartial, bespoke solutions for customers, both with our independent range of products and through our relationships with the world’s leading manufacturers.
As BSIF Registered Safety Scheme Suppliers and members of the British Safety Council and the BOHS (British Occupational Hygiene Society), we operate at the heart of the industry and are perfectly placed to advise customers on the correct equipment needed for each individual project.
Our customers range from SMEs through to multinational companies and we are proud to count the following businesses and organisations among our client base:
Exxon Mobil, Coca Cola, Rolls Royce, Williams Martini Racing, Network Rail, Jaguar Landrover, the NHS, the Met Office, the Natural History Museum, BAE Systems, Royal Mail, Virgin Atlantic, Houses of Parliament plus many more including local government, hospitals, universities, colleges and the emergency services.
OUR PRODUCTS
AND SERVICES Shawcity supplies monitoring instrumentation in the UK and Ireland for the following applications:
Personal and Area Gas Detection, Ground Gas, Contaminated Land, Noise, Sound, Vibration, Air Quality, Dust and Heat Stress.
Our partner manufacturers include 3M, Honeywell, Rae Systems, Gas Clip Technologies, Blackline Safety, Ion Science, Svantek, TSI and Gilian.
We are also an EMEA partner to City Technology, the world’s leading provider of gas-sensing technology, which enables us to offer more than 300 products detecting 28 different common and exotic gases.
The majority of our products are available to hire or buy, to suit our customer needs. Hires are extremely useful when, for example, customers may only require an instrument for a short period of time or they need cover while their instrument is with us for its annual service.
We also offer a popular ‘try before you buy’ service, where customers can hire an instrument to see how they get on with it, and possibly others, before committing to making a purchase. In this situation, we will deduct the hire cost from the
16
10 REASONS WHY CLIENTS WOULD RECOMMEND US: 1. Established for over 40 years
2. Impartial product range
3. Partnerships with world- leading manufacturers
4. A technical knowledge authority figure within the industry
5. Advice and guidance to identify requirements
6. Flexible hire options and ‘try before you buy’
7. Unlimited technical support for the instrument lifetime/ duration of hire
8. Free product range demonstrations and training
9. ‘Extremely responsive’ customer after-sales care
10. Manufacturer-approved, in house service, calibration and repairs.
purchase price when a decision is made, making the option economic as well as risk-free.
Our in-house Service Centre is authorised to undertake service, calibration and repairs for our partner manufacturers and to ATEX standards. The benefits this offers to customers include: Manufacturer- approved servicing which protects your manufacturer warranty, calibration and service due courtesy reminders, software and firmware upgrades included as standard and unlimited technical support from our team of engineers and technicians.
For any further information regarding our products or services, contact us on Tel: 01367 899420, email:
solutions@shawcity.co.uk or visit
www.shawcity.co.uk.
www.tomorrowshs.com
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62