NEWS TIPS TO PROTECT
LONE WORKERS Develop a culture of safe lone-working: Employers have a legal responsibility to provide a safe place of work to protect employees. Remote workers should not be put at more risk than people working at their premises. Health and safety should be at the heart of the business and it is the responsibility of the directors to define the risk around roles and to consider the reality of the risk attached to each of their worker’s jobs within the business whether at base or off-site.
Develop a lone-working policy: An effective lone worker policy will provide guidance and procedures and will contribute to the safety of lone workers and address the risk to employee safety. Although it is not a legal requirement, it is good working practice to help promote a strong health and safety culture in the workplace.
Training: Ample training and support should be offered for all employees who have to work on their own. Training measures should be put in place to reduce personal safety risks and to improve the confidence of staff when dealing with conflict and customer aggression.
GROWING RISK SERVICES FIRM TAKES ON THREE
NEW RECRUITS A risk management company has expanded its team with the appointment of three new employees, in what is its 10th anniversary year.
To support the ongoing growth of the company, Lighthouse Risk Services has recruited three key members of staff, including head of accounts, Charlie Robinson, health and safety consultant, Julie Byrne and apprentice, Elena Brown.
Charlie brings 25 years of accounting experience to the team, joining them from a head of finance role at a Leeds insurance broker. With a strong background in business management, Charlie is responsible for elements operations including
www.tomorrowshs.com
Risk assessment: Employers should establish areas of risk such as whether the workplace poses a danger to the member of staff, is there a risk of violence, is the worker medically suitable to work alone, is there heavy lifting involved. All of these aspects bring an element of risk to the employee and they should be suitably trained in order to qualify them to work alone.
Choose a staff monitoring solution: Employers should have measures in place to ensure that effective communications are put in place. Where possible, this could include supervisor visits to observe staff that are working
fleet management and HR, as well as producing Lighthouse’s monthly management accounts.
Health and safety consultant, Julie Byrne, has 13 years’ health and safety consultancy experience gained through public and private sector roles. Julie is primarily responsible for carrying out health and safety audits for clients across the UK, including leading recent contract wins with a group of schools in Bradford and a dog and cat rehoming charity. Having gained a degree in
alone, agreed contact or calls between the lone worker and the supervisor. In situations where the employer is managing large teams of remote or lone workers, visits and calls may not be an efficient way to monitor the whereabouts of individuals. A robust system needs to be implemented to ensure that the lone worker has clocked in and out of their designated location at the expected time.
Ezitracker time & attendance system can help employers to manage the health, safety and security of lone workers.
www.ezitracker.com
agriculture and setting her sights on becoming a sheep scientist, a temporary job sparked an interest in health and safety consulting and Julie’s career took off from there, taking her first health and safety role with Ernst and Young in 2004.
Apprentice, Elena, opted for a change in study area having joined Lighthouse from a British Army training programme. Elena said; “I joined the Army foundation college in Bournemouth straight from high school but soon realised I wanted to return to my roots in Yorkshire. I heard about the apprenticeship opportunity at Lighthouse and jumped at the chance to train whilst working. It’s the best of both worlds - I have the opportunity to shadow everyone in the team as well as gaining an NVQ level 3 in Business Administration through City Training.”
www.lighthouseriskservices.com 9
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