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CONTENTS CONTENTS COVER STORY


28 06


10 60


WHAT LURKS BENEATH? Beaver Pest Control explores


the impact that rats can have on the workings of a facility.


REGULARS


HEADLINE HITTERS The big contract wins,


senior appointments and event announcements from this month.


WHAT’S NEW All the latest news and product


releases from the FM world.


10 QUESTIONS WITH... This month we spoke to Nick


Tanti, Managing Director at ABM Technical Solutions to find out why he believes communication has been the biggest change in the industry since he started.


FEATURES 44 50 36 30


THE IMPORTANCE OF RIGHT COMPLIANCE


There is a pressing need to ensure that RTW checks are efficient and effective in any organisation that hires from abroad, says Mike Boxall, MD at Sitemark.


BALANCING ACT How does humanity go about


maximising the positive impact of higher living standards, while also negating the downside of inefficient energy consumption? Is it even possible to reconcile these seeming opposites?


FIRE SAFETY & DISASTER RECOVERY


AFTER GRENFELL Aidan Bell of Envirobuild,


shares his thoughts into the poor management that led to the tragedy and offers his opinion on why the current legislation does not do enough to ensure the safety of those still living in buildings with similar cladding.


A SYSTEM-LED APPROACH


Only when fire protection is taken with the extreme seriousness it


04 | TOMORROW’S FM


deserves can we start looking at new approaches to construction that reinforce a building’s primary role – keeping people safe.


HVAC 46 48 52


TEMPERATURES RISING Sam Birch, Technical


Manager at Big Foot Systems, explains how non-penetrative support frames for AC plants can offer a simple solution to extending AC on flat roofs.


HEATING FOR LARGE SPACES


Warming up large public spaces doesn’t need to be costly, writes Martin Director, MD of Vulcana Gas.


FRONT OF HOUSE


YOU’RE WELCOME What makes the front of


house experience more meaningful? Vacherin’s Entrée Manager Natalie Joyce, provides insight into the benefits and demands of a seamless front-of-house service.


54 58


SERVICE IS KING Companies who invest in


a service-focused model will reap the rewards in a more competitive market, suggests Beth Hampson of The Argyll Club.


TOTAL FACILITIES MANAGEMENT


ONE TEAM MANTRA Anabas believes TFM


providers should focus on how important it is for the FM team to understand their buildings culture and ensure that they support it with a tailored service.


48 twitter.com/TomorrowsFM


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