Sponsored by What's
New TORK RECOGNISED FOR
DRIVING INCLUSIVE HYGIENE Tork, an Essity brand, was exhibiting at Interclean Amsterdam in April. On the first day, the Tork Inclusive Hygiene in Public Washrooms Initiative received the Amsterdam Innovation Award in the ‘Sustainability & Environment’ category.
The win for Tork Inclusive Hygiene in Public Washrooms recognises the Tork brand for championing the importance of identifying and addressing barriers in the washroom environment to make access to hygiene comfortable for as many people as possible. By offering resources and best practices to create a washroom environment that considers the full range of individual abilities and circumstances, Tork is
raising awareness and advocating for organisations to deliver better washroom experiences to drive business outcomes.
“We are incredibly proud that the Inclusive Hygiene in Public Washrooms Initiative has been recognised by the Amsterdam Innovation Awards at Interclean 2026. This achievement highlights our ongoing commitment to giving people comfortable access to sustainable hygiene solutions through cleaner, more welcoming spaces,” said Anna Königson Koopmans, Marketing Director, Segments for Essity’s professional hygiene business.
The Jury recognised that ‘Essity’s “Tork Hygiene for All’ initiative stood out for going beyond product innovation to address inclusivity in public washrooms. With dispensers
maximum eco
certified under Design for All standards, alongside accessible packaging and skin-friendly formulations, the initiative aims to improve the experience for both users and cleaning professionals. The jury highlighted its potential to raise awareness and set new benchmarks for inclusivity across the sector.”
Washrooms continue to be a particular challenge for facilities. Surveying 11,500 people across 11 countries, Tork research revealed that there are high expectations for hygiene and cleanliness in the washrooms (74% expect moderate or high levels of hygiene), yet only 20% of washrooms deliver on those expectations. Simultaneously, 52% of people take action after a poor washroom experience, from submitting a complaint, to limiting how much they eat or drink, to not returning to the facility. These findings make it clear: businesses risk losing repeat customers, suffering from negative online reviews, and seeing customers limit their spend. For facility managers, this presents an opportunity to reevaluate the role of washrooms – not just as operational necessities, but as strategic assets that can elevate the user experience and drive business results.
www.torkglobal.com/gb/en/about/ press-and-news/interclean
CHEQUERS WINS TWO CONTRACTS WITH
MIDLAND HEART Soft services provider Chequers has secured two five-year contracts with Midland Heart, one of the Midlands’ largest housing associations. The deals are worth £1.9m annually, and will see Chequers deliver cleaning and grounds maintenance services across more than 1,600 of Midland Heart’s sites.
Midland Heart provides 35,000 quality, affordable homes across 51 local authorities, overseeing 70,000 tenants. It offers a range of housing options for those who need an affordable place to call home, and it builds new homes for social and affordable rent, while also supporting those who want to move into home ownership.
10 | TOMORROW’S FM
Chequers will deliver cleaning services at 500 locations and grounds maintenance at 1,170 sites, with approximately 50 colleagues transferring to Chequers for the contracts.
Chequers won the contracts following a competitive tender process. Its strong submission and evidence of consistent delivery were key factors in securing the contracts, as was its long track record in the social housing sector.
Emily Leng, Commercial Contracts Manager at Midland Heart, said:
“Our priority is ensuring our tenants live in clean, safe and welcoming places they can feel proud of. We’re pleased to be working with Chequers to deliver high quality cleaning and grounds maintenance, helping us maintain the shared spaces our tenants rely on every day.”
https://chequerscontracts.co.uk twitter.com/TomorrowsFM
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