WHAT'S NEW?
QCS LAUNCHES LYRA MULTI – THE ONE TRUSTED SOURCE FOR KNOWLEDGE AND COMPLIANCE AT THE POINT OF CARE
QCS (Quality Compliance Systems), an RLDatix company, has announced the launch of Lyra Multi, the next stage of AI technology powering the QCS Compliance Centre, delivering dynamic, real-time guidance directly into the hands of care teams who need it.
A UK digital provider of compliance management, QCS supports more than 245,000 registered users across home care, residential and specialist services. The QCS Compliance Centre provides constantly updated policies, procedures and compliance toolkits, tailored to each organisation and maintained by QCS’s in-house team of regulatory and best-practice experts.
Across the care sector, frontline teams are often required to navigate complex and evolving policies in high-pressure environments, where speed and clarity are critical. Lyra Multi has been designed to support that reality. Building on QCS’s trusted, up-to-date policy content, Lyra Multi transforms guidance into an active, dynamic decision-support platform giving carers instant access to the right information, exactly when they need it.
Lyra Multi connects all relevant policies, interprets them in context and converts complexity into clear, relevant and practical guidance exactly when teams need it, turning policy storage into real decision support.
At any given time, users can ask a question and get instant, tailored answers along with clear summaries and key insights. Lyra Multi brings together every policy held securely within the QCS platform, turning complexity into practical guidance carers can act on immediately. Lyra Multi supports Home Care and other frontline teams working in busy, complex and emotionally demanding situations. It provides real-world support that fits the realities of care, not just compliance on paper.
Powered by the QCS Compliance Centre – a single, current, trusted source of compliance – Lyra Multi helps teams make consistent, defensible decisions without slowing care.
For carers, managers and leaders, the system delivers confidence at every level. Carers gain clear answers in the moment, reducing second guessing and enabling faster, more assured decision making, with the reassurance that they are doing the right thing at the right time. Managers benefit from reduced variation in practice, lower risk exposure and far less time spent manually updating or interpreting documents. For leaders, Lyra Multi provides greater inspection confidence, robust and standardised guidance across services, and stronger oversight, creating the foundation for more effective training, benchmarking, risk spotting and future predictive support.
Nikki Walker, CEO of QCS, said: “The launch of Lyra Multi, the next evolution of our AI powered platform, marks an important step forward. Care teams consistently tell us they need fast, reliable answers in the moment and that policies on their own aren’t enough. Lyra Multi turns static documents into dynamic, practical guidance, giving staff the confidence to act at the point of care.
“The reality is that care has evolved rapidly, while compliance has struggled to keep up. Lyra Multi addresses that gap by creating a single, trusted source of truth combining the sector’s most up- to-date content with contextual, real-time support. The result is a smarter, more responsive approach that helps teams deliver safe, consistent, high-quality care every day.”
www.qcs.co.uk
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www.tomorrowscare.co.uk
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