WHAT’S NEW?


CLEVA LAUNCHES TO BRING FINTECH REVOLUTION TO THE


CARE SECTOR Cleva, a fintech developed for the home care sector, has launched its payments system for home care agencies – bringing a safe, quick and easy way for carers to shop and handle expenses for people under their care using a single card, and removing the hassle and admin of using cash.


The new system brings proven technology developed by a leading UK-fintech to a whole new market, enabling care agency staff to spend more time looking aſter the clients they care for, and ensuring transparency of payments for both those under care and their families.


Cleva provides every client with a digital wallet which can be loaded and monitored by them and their family. Each care worker then has a single Cleva Mastercard prepaid debit card which they can use for all of their clients, and an app which allows them to select a client’s digital wallet and spend on their behalf.


Until now, carers have had to juggle petty cash, paper receipts and allocating correct change for each of their clients – which is complex and time-consuming to manage when buying items for multiple clients at once.


Tom Bishop, CMO at Cleva, said: “The core business of care agencies is to look aſter their clients and dealing with petty


COMMUNITY EYECARE LAUNCHES INNOVATIVE HOME


TO HOSPITAL SERVICE Community Eyecare (CHEC), one of the largest providers of community-based ophthalmology services in the UK, has launched its new Home to Hospital service offering transportation to and from eyecare surgery and appointments.


Transportation and travel to appointments can be a significant issue for patients, adding further delays to existing waiting times. In England, waiting times for NHS cataract surgery have increased by 84% between 2019 and 2021, reaching an average of nine months for those who received surgery this year. Extended wait times can, in turn, increase the difficulty of performing surgery.


By offering transportation to their services and centres, NHS partner providers such as CHEC can play a key role in reducing the strain on NHS services, as well as providing people with a more personal programme of care closer to home.


The fleet of ‘Home to Hospital’ transporters and local collaborations will allow capacity and the use of local services specifically recruited for their calm and reassuring manner. Drivers have undertaken training to provide them with the knowledge and experience to support patients’ needs prior to and following appointments.


Patient safety and security have also been front of mind in the development of the programme. The fleet of ‘Home to Hospital’ vehicles is cleaned thoroughly between each trip


- 8 - www.tomorrowscare.co.uk


cash means they have less time to do that. In particular, when looking aſter multiple people, the manual payment reconciliation alone creates piles of unnecessary admin. We built Cleva to solve this issue using the same fintech approach which has revolutionised payments for consumers in the UK.”


Cleva significantly eases agencies’ time and cost of managing a remote team of care workers by providing the care agency with a comprehensive web-based management system that allows full oversight of all payments and usage. The prepaid debit cards can be activated, deactivated and topped-up with funds without the need to divert the care worker to visit the local office.


Security features include a range of payment restrictions, preventing payments being made across certain controlled areas including gambling and adult services, alerts when payments are made on the card, and full oversight of card usage by both the client, their family and the care agency.


www.clevacard.com


and drivers continue to follow COVID-19 safety regulations, including sanitising all interior and exterior touchpoints between each patient journey, supplying alcohol gel for both patient and driver use and a full chauffer service, opening and closing doors to limit contact. Drivers will continue to wear medical-grade facemasks for additional assurance and are CRB checked prior to employment.


Mohammed, one of CHEC’s longest serving drivers, said: “Having the capability to help provide a service to our patients from their home, through our doors at Community Eyecare, for their surgery, to then return them into the safety of their home gives us as employees enormous satisfaction.


https://www.communityeyecare.uk


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