WHAT'S NEW?
NORTHERN HEALTHCARE APPOINTS DAWN CROPPER AS CHIEF OPERATING OFFICER
growth and stronger partnerships across the adult health and social care sector.
Dawn brings to the COO role over 25 years of experience in mental health nursing and clinical leadership. Her expertise spans frontline care, service development, quality assurance, and strategic operations, making her uniquely positioned to lead Northern Healthcare through the increasingly complex and evolving health and social care landscape.
Since joining the organisation as Clinical Development Director in 2021, Dawn has driven a number of successful initiatives to improve care and support standards, enhance team member development, and embed best practices across services. She is widely recognised across the organisation and sector as a passionate advocate for mental health awareness, the reduction of stigma, and person-led support.
Northern Healthcare has announced the appointment of Dawn Cropper as Chief Operating Officer (COO), a newly created executive role that reflects the organisation’s commitment to strengthening leadership and delivering on its long-term growth and quality-of-care strategies. Dawn’s promotion marks a significant milestone in her impactful journey with Northern Healthcare, which began in 2021.
As COO, Dawn will take executive responsibility for the day-to- day operations of the business, with oversight of the operations, quality, and commercial functions. She will work closely with the Senior Executive Team (SET) and CEO Nicola Forshaw to enhance operational efficiency, promote cross-functional collaboration, and ensure the organisation remains aligned with its mission to deliver person-centred, recovery-focused support to individuals living with mental health conditions, learning disabilities, and autism.
The appointment is part of a broader strategic initiative designed to equip Northern Healthcare for the next phase of its evolution. With an expanded focus on consolidation, innovation, and service quality, the organisation is laying the foundations for sustainable
HERO EX-POLICE DOG INSPIRES RESIDENTS
Meadowbrook care home in Bishop’s Stortford received a visit from a very special guest. Baloo, an ex-police dog who served for many years on the Essex Police Force, attended the home as part of a Police and Fire Safety Awareness event. The residents at Meadowbrook thoroughly enjoyed meeting Baloo, and many were also deeply moved by her story of heroism and triumph in the face of adversity.
In 2018, whilst serving on duty, Baloo was sadly struck by a car as a suspect attempted to flee the police. The collision resulted in life- changing injuries, including the loss of her front leg and insertion of a metal plate into her pelvis. The severity of the injuries brought an abrupt end to her police career. But, through the loving care and support of her handler PC Ross Ashcroſt, and her adoptive family Mandy and Victoria, Baloo returned to full health.
Meadowbrook’s General Manager Laura Adams said: “It was fantastic to see Baloo’s visit bring such joy to the home. Her resilience in the face of such a devastating injury is a lesson to us all, and I think for the residents were both moved and fascinated by the story.”
https://connaughtcare.co.uk 4
www.tomorrowscare.co.uk
CEO Nicola Forshaw said: “We are thrilled to appoint Dawn Cropper as our Chief Operating Officer. Dawn has been an integral part of Northern Healthcare since 2021, and her promotion reflects both her exceptional leadership and our commitment to building a strong, values-led executive team."
Reflecting on the future of Northern Healthcare and her commitment to challenging outdated perceptions of mental health, Dawn said: “I’ve dedicated my career to improving mental health care by focusing on what truly matters – listening, understanding, and making people feel safe and valued. At Northern Healthcare, we’re not just providing a service; we’re changing lives.
"Stepping into the COO role is a tremendous honour. I look forward to building on the incredible work already underway, driving innovation, strengthening our teams, and ensuring that everyone receives the care and respect they deserve. Together, we can continue to break down stigma and create services that help people not only recover but thrive.”
www.northernhealthcare.org.uk
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