WHAT’S NEW? KEEP ON TOP OF MAINTENANCE
WITH MAINTENO Whether it’s managing planned maintenance or dealing with fault repairs, Mainteno simplifies the day-to-day maintenance of almost any organisation.
The award-winning soſtware keeps everyone in the loop and archives all your communication and documentation in one place. For total control of your organisation’s assets, Mainteno also seamlessly incorporates asset management and tracking.
Mainteno streamlines every aspect of the maintenance management process, saving your organisation time and money.
Mainteno was designed with practicality in mind. The interface is so intuitive that basic operation can be learned in minutes, and you can be a power user in one aſternoon.
Elegant usability usually means a heſty price tag. However, our pricing structure means that, for small organisations, Mainteno can cost as little as two cups of coffee a month. No set-up fees, no lengthy contracts and a free trial, all mean that the system starts paying for itself straight away.
Facing significant challenges of ever increasing quality and compliance demands upon time and resources as well considerable economic pressures, Summercare, an award- winning provider of residential care and housing related
PEMBROKESHIRE COUNCIL ROLLS OUT CALLCONFIRMLIVE! FOR HOMECARE SERVICES
MONITORING Pembrokeshire County Council has become the first council in Wales to adopt a standard system for monitoring the quality and efficiency of all their homecare services delivered by independent providers.
The council opted for CM2000’s CallConfirmLive! solution to improve the transparency and accountability of homecare services.
Introducing electronic care monitoring technology is a pioneering move for Pembrokeshire County Council and forms part of a wider change management programme, including a new provider framework. Now, 60% of their providers are up and running with CallConfirmLive!, which has delivered immediate results.
Simon Rider, Group Marketing Manager at CM2000, said: “This method of implementing monitoring is different to all other
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support, sought to upgrade their systems for managing the property and environmental aspects of its service delivery
Aſter an extensive period of investigation and research Mainteno was selected as the platform of choice for the entire organisation based on its ease of use, very short-term contract, quick set up and ongoing support.
The organisation uses Mainteno’s comprehensive soſtware solution to streamline the management of its property and environment. This has achieved greater efficiency for the company.
Dr Asif Raja, Bsc MBBS Summercare Managing Director, said: “The Mainteno system was the obvious choice based on it being easy to deploy and operate and with an extensive range of inbuilt processes and reports that meant we could start realising benefits very quickly. We are confident the system will provide us with improved accessibility and communication across the organisation and will improve the efficiency and quality for frontline care services.”
www.mainteno.com
councils in Wales as Pembrokeshire owns their independent providers’ monitoring data and has 24/7/365 access to it. This dramatically reduces administrative boundaries that can hinder or delay delivery and waste much needed resources. This model gives the council the greatest quality control in external care delivery and the potential to achieve savings.”
Cllr Simon Hancock, Cabinet Member for Adult Services, Health and Well-Being and Equalities for Pembrokeshire County Council, said: “This use of technology will allow the council to monitor services delivered by a wide range of Domiciliary Care providers, enabling the council to monitor quality indicators such as punctuality, duration of visit and care worker continuity, that will provide visibility on service delivery for vulnerable older people. At the same time, it will ensure more effective and transparent payments to providers.”
Ian Randell, Strategic Commissioning Manager, explains the benefits and learnings to date: “In year one of the contract, the council has achieved an efficiency saving of £413k, and of course there is future cost avoidance which helps to protect the public purse in the longer term. We’re also seeing staff efficiencies by reducing some of the duplication of effort within the brokerage team.”
By adopting CallConfirmLive!, Pembrokeshire now have the information they need to review Provider performance, identify issues and create efficiencies across all of their providers. This brings new levels of safety and reassurance to help reduce risks.
www.cm2000.co.uk www.tomorrowscare.co.uk
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