correlation from the starting point to the completion results. However, valuable insights were gained, such as the importance of engaging operatives in the process and the need for effective change management.
Quotes from Industry Leaders
Paul continued: “The trial has shown us that success lies not just in product performance, but in the readiness of people and processes to adopt it.”
Denise Hanson, Commercial Director at BICSc, added: “Management of change is key to the success of the process. Where staff are not engaged in the process, the installation of new equipment or processes is doomed to failure.”
Neil Spencer-Cook, Group MD at BICSc, commented: “How we manage change needs to be the biggest consideration, whether it’s technological, chemical, machinery or even providing training. Without clear guidance, leadership and ongoing support, change will not be effective.”
Expert insights
Professor Andrew Kemp, Head of the Scientific Advisory Board at BICSc, emphasised the importance of scientific rigour in the trials. He highlighted: “Our approach ensures that the findings are not only practical but also scientifically sound, providing a robust foundation for future innovations in the cleaning industry.”
The study carried out by Professor Kemp concentrates only on the data provided by the two new technologies that were
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WHAT’S NEW? | 7
kept separate from the main study: • Advanced Photocatalytic Oxidation (APO) • Photocatalytic solution (PS) The results of this study can be found here. Looking ahead
Both BICSc and the CSSA are committed to driving innovation and professional standards in the cleaning industry. The CSSA is keen to expand its role in overseeing governance, innovation and professional standards, while BICSc remains dedicated to protecting cleaning operatives with professional standards.
In an industry worth £60bn and employing 1.5 million people, trade body partnerships like this are crucial for driving progression and producing ideas for future guidance. The CSSA is committed to developing guidance on managing technology transitions and welcomes engagement with manufacturers to share lessons learned and ideas for future guidance.
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