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practitioner which will enable him to help customers bring innovative solutions to minimising ‘wasteful’ activities.


He joins TC Facilities Management as the Operations Director and is looking forward to developing and enabling the continuous improvement culture, with a focus on minimising ‘wasteful’ activities and maximising the focus on delivering great service to customers.


TCFM Continues Commitment To Customers’ Needs With New


Operations Director TC Facilities Management has appointed James Hogg to the role of Operation Director. The appointment sees TC Facilities Management (TCFM) underline its commitment and passion to retain the agility to


Applications For CHSA’s Accreditation


Scheme On The Rise Membership applications for the Cleaning & Hygiene Suppliers’ Associations’ (CHSA) Manufacturing Standards Accreditation Scheme for Plastic Refuse Sacks have soared, with five new applications received during quarter two of 2015.


Buyers of plastic refuse sacks are driving the increase in applications by increasingly specifying Scheme membership in their tenders.


Mike Stubbs, Chairman of the CHSA’s panel responsible for governing the CHSA’s Accreditation Scheme for Plastic Refuse Sacks, explained: “We have invested


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deliver great services that truly meet the customer’s needs.


James, who has moved from the Compass group, brings with him more than 15 years of operational experience, most recently within the Defence and Healthcare sectors. This included having accountability for the delivery of operations at the iconic Kings College Hospital in London, with an on-site team of 950 people.


James is a Cardiff Business School LERC (Lean Enterprise Research Centre) accredited level 2b Lean


significantly in the Scheme over the past two years, improving its value to buyers and so enhancing the commercial return of membership.


“The auditing process is more structured and tougher, which means buyers of plastic refuse sacks can be more confident than ever before that a plastic sack with the Accreditation Scheme marque is fit for purpose.


“We are also now actively promoting the Scheme to buyers, explaining the real commercial benefits of buying solely from accredited members. The result is they are increasingly specifying membership to their tenders; our approach is paying dividends for members and buyers alike.”


Applicants are only admitted to the Scheme if they pass the challenging


Commencing at TC Facilities Management, James said: “I’m really excited to join TC as they are a market leader in the retail cleaning market and are achieving impressive growth in delivering the broader FM services. We are a nationwide supplier yet retain the agility to deliver great services that truly meet the customer’s needs.”


Richard Chappell, CEO of TC Facilities Management added: “James is an exceptional individual who has joined the TC Facilities Management senior team to further strengthen the Board’s capability and experience. His operations focused background will further strengthen our total commitment to customer excellence.”


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audit, conducted by the Scheme’s independent auditor. During the process he reviews the labels to ensure they are accurate and comply with the Scheme’s guidelines. Each label must state the weight of the sacks and their load, and make it possible to trace the product back to the batch and manufacturer. Martin also samples the products and conducts ‘drop tests’ on a random selection to ensure they are fit for purpose. Once admitted to the Scheme, members are subject to two audits a year. Failure to meet the standard will ultimately result in expulsion from the Scheme.


www.chsa.co.uk 15


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