A higher standard

Audit results show exceptional conformance to CHSA Accreditation Schemes in 2019: Our Standards. Your Guarantee.

Members of the Cleaning & Hygiene Suppliers Association’s (CHSA) Manufacturing and Distributor Accreditation Schemes achieved high levels of conformance to the demanding standards of the Schemes, according to the analysis of the 2019 audit results.

The Schemes’ Independent Inspector conducted more than 140 audits, inspecting well over 2000 individual products in the process. Conformance across all four Schemes – Manufacturing Standards Accreditation Schemes for Soft Tissue, Plastic Refuse Sacks, Cotton Mop standards and the Accreditation Scheme for Distributors – was near perfect.

The results make it clear, if buyers of cleaning and hygiene products want to be certain ‘what’s on the box is what’s in the box’, they need to look for the CHSA Accreditation Scheme logo.

During 2019, all Distributor members either applied to join and successfully passed the Accreditation Scheme Inspection, or left the Association and are no longer able to use the CHSA logo. Almost all applied to join and conformance is excellent, an average of more than 97%.

Mike Stubbs, Chairman of the Accreditation Schemes, said: “Our Accreditation Schemes make sure ‘what’s on the box is what’s in the box’ is the industry norm for buyers of cleaning and hygiene products. It’s our rigorous process of Independent Inspection that means we can maintain this position and offer our guarantee to contract cleaners and facilities managers.

“With standards consistently high, our goal is now to persuade contract cleaners and facilities managers to specify Scheme membership in their tenders. It’s the only way they can be certain they get both a product that’s fit for purpose and exactly what they pay for.”

The Inspection process is rigorous. To join, applicants must successfully pass the initial Inspection: the Schemes’ Independent Auditor assesses the relevant products, confirming whether or not they conform to the Standards set out for the relevant Accreditation Scheme. In the case of distributors, they must either supply CHSA Accredited product or product proven to meet the same stipulated


standards that apply to product from the relevant Manufacturing Scheme Standard.

The Independent Inspector then inspects every Scheme member at least once each year, selecting products at random from the warehouses of distributors and from both the warehouses and production line of manufacturers.

Back at his testing laboratory, the Inspector assesses each product against the specified Scheme Standard. The length and width of soft tissue products are measured, and the number of sheets counted. The dimensions of plastic refuse sacks are measured and the number in each carton counted.

A representative sample is them put through the British Standards Drop Test. Each sack is filled with the specified weight and dropped from a defined height and examined for tears or ruptures. The number of cotton mops in each box is counted and their weight recorded. Following the addition of System mops to Socket and Kentucky mops in the Scheme Standard, the length and/or circumference of the mop is also recorded. To maintain Accreditation, every member is audited at least annually.

All members of the CHSA must also conform to the Association’s rigorous Code of Practice, which demands an ethical and responsible approach to business, and more importantly, that product labelling provides full and accurate dimensions and quantities.

Committed to the integrity of the Schemes, the CHSA’s governing Council will expel any Scheme member who, in spite of being offered the guidance required to correct any issues, consistently fails to conform to the relevant Scheme's Standard.

The CHSA is proud to be the Gold Sponsor of the prestigious 2020 Kimberly-Clark Professional Golden Service Awards. The awards showcase excellence and set the benchmark in the cleaning sector which is at the heart of our Association, with our Accreditation Schemes setting the standards for cleaning and hygiene products.

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