COVER STORY BY YOUR SIDE WITH ON-SITE SUPPORT
As a tiler, you don’t just need quality, easy-to-use products, it is also useful to have someone to turn to for installation or product advice.
BAL adds value with their Training and Technical Support Team, who can provide comprehensive technical advice and support – both on-site or on the phone.
The team consists of nine Technical Managers who cover the entirety of the UK from the Shetlands to the Scilly Isles.
With more than 250 years of trade and industry experience combined, the majority of the team are ex-installers themselves, so they are perfectly placed to provide any the advice needed.
As well as being able to offer advice and product recommendations on the phone or online, the highly-experienced team can also attend site – offering site assessments and product specific training or advice.
Other services and on-site tests are on offer, including:
• Free Carbide Bomb and Hygrometer Moisture Tests to determine the moisture content of screeds.
• Free BRE Screed Tests. • Free Sample Testing Service of new backgrounds and tiles.
ONLINE SUPPORT
As well as face-to-face support on the phone, online or on-site, BAL also offers a range of online services.
https://www.bal-adhesives.com/
Visit
BAL-Adhesives.com for information and advice at your fingertips including;
• Full information about BAL products and services. • Downloadable literature and product data sheets. • Online product calculators.
• How-To Videos. • Stockist locator. • and more.
Plus, fixers and contractors – or anyone using BAL products, or looking to specify them – can now get hints, tips, FAQs and more through the BAL HelpCentre.
https://helpcentre.building-adhesives.com/hc/en-gb
Visit the HelpCentre and chat directly with BAL’s customer service advisers to get the help that you need.
GIVBAX REWARDS
As well as quality products and support, BAL is giving back with their GivBax Reward app – giving cashback on all BAL purchases.
With GivBax Rewards, fixers and contractors can earn points every time they purchase a BAL product. From levelling compounds to sealants, earning points couldn’t be easier!
There’s no need to print off forms or fill out paperwork; simply scan receipts or invoices to earn points. It’s as easy as taking a picture.
Fixers and contractors can keep track of their points earned in the app and when they’ve earned enough, convert them into cash by hitting ‘redeem’ in the app.
They’ll then receive a text with a unique code which can be used to withdraw cash from over 18,000 participating ATMs in the UK.
The GivBax App can be download now through Google Play or the App Store.
Find out more here.
https://www.bal-adhesives.com/givbax/
www.bal-adhesives.com
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