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PRODUCT FOCUS :: LIS BUYER’S GUIDE


Image by NatalyaBurova @ gettyimages.com Guidance for choosing an LIS vendor By Erin Brady C


hoosing a laboratory information system (LIS) vendor is an important process that will affect a laboratory for a long time. There are several factors and issues that laboratories must consider when making the decision. Medical Laboratory Observer asked a number of LIS experts for their insights on choosing a vendor.


Bringing awareness to issues Clinical laboratories and pathology groups continue to take the pain associated with rigid, legacy LIS systems that lack the functionality and flexibility to tackle today’s challenges, and they don’t have to, according to Suren Avunjian, CEO, LigoLab Information Systems. “Multiple disparate systems and their inherent data silos can be replaced with modern labo- ratory management solutions that help organizations operate more effectively by automating core processes and providing real-time visibility into both operational and financial performance.”


Suren Avunjian CEO, LigoLab


Information Systems


“Medical laboratories often question whether to choose an LIS that is designed


to meet the lab’s specific test processing requirements utilizing configuration or customization,” said Jaswant S. Tony, CEO and


40 DECEMBER 2022 MLO-ONLINE.COM


Founder, GoMeyra. “As a condition of signing new business, labs may be asked to change their workflow sequence, add new test panels, or revise reporting formats. If they can’t comply with these requests quickly, they could lose the opportunity to a competitor.” Tony continued, “Configuration uses predefined, prevalidated process flows and graphical interfaces to create a sequence of steps for handling test samples according to the laboratory’s needs. The core system software code is not rewritten to implement these steps. Customization involves rewrit- ing the underlying programming language to meet the lab’s workflow requirements, which can impact the system validation and regulatory compliance already in place. Many larger LIS vendors advocate


Jaswant S. Tony CEO and Founder, GoMeyra


only configuration — the approach embodied in their LIS. If the software provider does offer customization, the lab may wait months until the work is completed, again losing prospective customers in the process. GoMeyra resolves this issue with a dual approach: pre-configuration to handle the majority of a lab’s requirements, then customization only where necessary. This enables much faster installation and startup while meeting 100% of the client’s parameters.”


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