FEATURE · INTEROPERABILITY & HIE
the provider is requesting, confirming that the patient received that service, and “closing the loop” by providing that information back to the provider and care team. As a result, it is going to push HSX very quickly into ingesting SDOH health needs assessments, taking that data in and sharing that as needed to better inform patient care needs. So HSX will now combine SDOH and physical-health data to improve overall care for a patient. And many new and valuable things can be done with that combination of data sets. That piece should be launched by the
end of the year. Today, providers are not able to close the loop on community ser- vice referrals; they don’t know that the patient went, or what happened. We’re going to know that and introduce new information for better follow-up care.
About when do you expect to go live, then? We’ve selected the vendor partner. And once that contract has been finalized, by the end of June. So by year end, we would have completed onboarding many community service organizations and go live. And with that, as I mentioned, we really start to accelerate into hav- ing to collect a large volume of SDOH data launching us into many new use cases and value.Another great example of extending the value, Pennsylvania Dept of Aging offers the PACE benefit to seniors, a prescription assistance pro- gram. And patients leaving the hospital who fit criteria based on their health data, HSX will forward their information to Benefits Data Trust(BDT) a company specializing in outreach, educating on program value and assist patients in the application process. The result has significantly increased applications and
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approvals for receiving the PACE benefit. Lack of prescription/medication adher- ence is a major issue for readmissions and ED visits. So having more physical and SDOH data, you could apply this same model to increase access to other benefit programs (i.e., SNAP or LIHEAP). And that’s where we believe we’ll pro- vide the next level of value: not only to close the loop on community services, but to also help people gain access to benefit programs.
So you’re no longer just about providers and plans, right? You’re becoming more enmeshed with community services and state and local governments, correct? Yes. HSX is becoming a health equity plat- form; we’re moving into the intersection of physical health data, SDOH data, ser- vices, and programs, that offer financial benefit for these vulnerable populations. And one of our members is MANNA; they deliver food and counseling, but mainly food services—meals—to vul- nerable, chronically ill populations, for example, HIV/AIDS populations. They became a member, because they needed to better understand more of a patient’s needs, in terms of nutrition, etc. So if we’re enabling more SDOH data access, there’s a whole new level of engagement and value directly impacting overall patient care that we can offer MANNA and other community services.
Where do you see HSX five years from now? It can be difficult to look five years into the future in the health IT and data shar- ing field; but I see HSX really working with several key strategic partners; not only with state and local governments,
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but organizations like American Diabetes Association, and the American Heart Association, which are developing new ways to better manage chronic condi- tions . Also, working more closely with organizations like the United Way, a great community partner and convener look- ing to expand opportunity for all. HSX can assist community partners as a data platform to help baseline an improvement program and track its success, and see whether they’re making things better. We will have that data set to support these kinds of partners. So I see strategic partnerships as a key component to our future, as these data sets become more mature and people are better able to leverage them.
How will the forward evolution of TEFCA and the QHIN architecture affect your work? To me, the QHIN becomes a new set of pipes to connect across a larger regional area,
tri-state area—Pennsylvania,
Delaware, New Jersey and beyond. With all the movement and change going on; I just think that the QHIN will enable us to think more in terms of
larger
regionwide solutions, and delivering value across a larger community. This referral service mentioned earlier could easily be scaled beyond Pennsylvania, but across the entire region and many of our partners and members are interested in larger geographical coverage and ser- vices. Partners like the American Heart Association wants to broaden its impact. MANNA wants to deliver services more broadly; so we believe HSX can be the data platform and sharing hub to enable this to happen. To continue reading this article, please visit:
https://hcinnovationgroup.com/53062495
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