FEATURE · SPECIAL REPORT


“Smart” communities and facilities will provide new opportunities to think about our health and care, the workforce, and the value created by these holistic solutions.


The right people? Who are the people? It must be noted that the U.S. healthcare system is in a very precarious financial situation right now. Throughout 2022, hospitals, medical groups, and health systems struggled with the impacts


of the COVID-19 pandemic, including clinician and other-staffer burnout and burnout- and dissatisfaction-related labor shortages, most particularly among nurses, but also in such diverse areas as health IT and revenue cycle management. Meanwhile, hospital-based organiza- tions’ core finances remain extremely fragile. After a few quarters in which the average national revenue margin, according to the quarterly surveys con- ducted by the Chicago-based Kaufman


Hall consulting firm, were actually negative, the firm’s analysts found that average revenue margins had reached 0.0 percent at the end of April—which obviously is better than -1.3 percent, but still, deeply fragilized. What’s more, the Kaufman Hall analysts found that high expenses and the unwinding of Medicaid continuous insurance coverage under the COVID-19 public health emergency, were also negatively impacting hospital-based organizations’ finances.


SEPTEMBER/OCTOBER 2023 | hcinnovationgroup.com 23


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