Financial Statements 2017/18
People and culture
Our 1,768 members of staff at our campus in Hendon account for 52.8% of our total income (£108.0m), which we are looking to scope and shape through our People Programme. The People Programme combines two objectives:
— Ensure we have the necessary capability – skills, knowledge and capacity – in every area to deliver our Strategy (2017–2022) and strengthen our position in the long term.
— Align staff costs with our resourcing needs over the next three years. This will strengthen our long-term financial sustainability and improve our ability to invest in market opportunities while also responding to any external challenges.
Our People Programme is a cross-institutional programme that involves all members of staff both in academia and professional services. The initial phase of the programme began in January 2018 with alignment reviews of each unit running over two rounds during the period ending in June 2018, which will be followed by an implementation period of two years. These reviews have been conducted by our Leadership Forum made up of heads of departments and senior managers with support from our Human Resources, Finance, Planning, Business Enhancement and Marketing teams. We aim to continually review, shape and develop our members of staff to ensure we have the roles, skills and behaviours we need to deliver against our five year strategy and beyond.
The People Programme is running alongside a number of other initiatives from our Strategy including new ways to collaborate and improve performance and talent management. We have development programmes in place to allow our members of staff to grow both personally and professionally.
We are deeply committed to equality and diversity because we understand that people perform better when they are able to be themselves. We have four staff led equalities forums: LGBT + Everyone Else; Race, Religion and Belief; Gender; and Disability and we are pleased to be in the top half of all employers involved in Stonewall’s 2018 Workplace Equality Index. Stonewall is the largest LGBT rights charity in Europe and their Workplace Equality Index provides an important benchmarking tool which enables us to assess our progress on LGBT equality, demonstrate evidence of our achievements and highlight areas where there is room for improvement. Each participant must demonstrate their expertise in 10 distinct areas of employment policy and practice, including networking groups, career development, training and
30 Middlesex University
community engagement. In 2018, we climbed an impressive 86 places since our first entry in 2018.
Belonging and performance
Our People and Culture Plan, which came into effect last year as part of our five year strategy, prioritises staff engagement with specific objectives to continually gauge, analyse and respond to the factors that have the greatest impact on levels of employee engagement, belonging and performance. Our 2017 engagement survey helped us to understand how our members of staff perceive their working environment and more importantly how we can enhance their experience. With a high response rate, we will continue to measure the overall success of our People and Culture Plan through our composite engagement index. Going forward, we will focus on three overarching themes – management of change, contribution and career and working environment – which have been identified as key areas for improvement in the survey.
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