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16


Issue 2 2021 - FBJNA


///IT


believe this only penalizes the customer, and set costs based on user licenses.


FBJNA: What types of information can companies integrate?


Gunn: There are countless emails, spreadsheets and PDFs


involved with


Slync.io is the first logistics operating system, purpose- built


to orchestrate


collaboration, automation, and multi-party interaction across the global supply chain at scale. The company is revolutionizing the way companies interact, experience and exchange value throughout the global supply chain. Its vision is to integrate supply


multi-enterprise


chain collaboration onto one, easy-to-use Logistics Orchestration® platform that connects all the disparate internal and external systems across an end-to-end supply chain seamlessly, together. By radically enhancing every partner’s digital capabilities and automation workflows, we are helping all participants in global logistics ecosystem — including shippers, carriers, forwarders, LSPs, and suppliers regardless of the industry. FBJNA takes a look at


Slync.io’s offerings through a


Questions & Answer


interview with Matt Gunn, Slync.io’s director of Product Management.


FBJNA: What are the key benefits


to integrating the


supply chain? Gunn: It’s easy to blame


Gunn: About 50% of a logistician’s day is spent searching for data, gathering documents and communicating to


resolve incidents. have During


exceptions a


changes,


manually and


typical


peak season, 30% Shipments will


and


vendor practices and pricing for the tremendous lack of trust and transparency in the logistics


industry. The real


issue is the complete lack of integration between the various parties responsible for moving freight. We focus on integration and automation because it makes the multi- party supply chain complete. By bringing together structured and unstructured data, centralizing activities and communications, and focusing on processes, companies


can gain more


confidence in their operations and business partners and greater transparency into what’s actually taking place in their supply chain. Integration paves the way for greater automation and reduces the amount of hours spent on each shipment to lower costs, accelerate workflows and improve results.


FBJNA: What problems and issues do companies face that such a system can solve?


exceptions. In fact, according to a recent Kurt Salmon report, some 78% of shippers rely on phone calls, faxes, emails, or Excel spreadsheets to identify product location—and it takes about half of those businesses more than three days to do so. Individual businesses don’t


compete; their entire supply chains do. That is because in a world of complex, global, highly distributed supply chains, success depends upon precise orchestration and collaboration between the business and its many suppliers and trading partners. Currently, Slync. io


users inbound


connecting operations,


are


coordinating deliveries, warehouse


standardizing


operational practices, and streamlining


customer


service to save time, money, and headaches. They are creating new opportunities with streamlined, consistent process management globally. And by automating non-value add activities like manual data entry and validation, Slync’s customers are achieving up to 40% time savings on shipments and automatically resolving about 1 in 4 issues.


FBJNA: How costly is this to do? Does a company save money overall by doing so?


Gunn: It’s significantly less expensive to integrate systems and data than it is to rip and replace core supply chain software, such as an ERP or TMS. By focusing on the challenge of processes and information, companies can maximize their current investment in legacy systems while paving the way for practical digital transformation in the supply chain -- with results coming in as little as six to eight weeks. Many vendors attempt to double dip on cost by charging for platform access plus variable fees usage or transaction rates. We


Matt Gunn, Slync.io


Gunn: No two supply chains


are the same


and


navigating across vendors and business partners can be particularly challenging for an organization to undertake on its


own. It’s important a


shipment -- and that doesn’t include all of the activities and transactions that take place in key systems of record such as an ERP, TMS, OMS, or WMS. Almost all this data can be integrated and captured to achieve a more timely and accurate representation of the activities, communications and exceptions taking place across your logistics operations, allowing your employees to act on urgent needs while automating day- to-day processes.


FBJNA: How is it integrated and by whom? Is this a difficult process?


that companies look for a technology provider that’s well versed in APIs and integration and takes a consultative approach to identifying specific processes and data sources that need to be integrated. Slync.io connects disparate


systems, ingests structured and unstructured datasets, orchestrates teams, and automates


processes


seamlessly together delivering unprecedented levels of efficiency for logisticians, globally and across time zones.


FBJNA: How is Slync working to solve challenges within the global supply chain?


Gunn: For all the talk of digital transformation and the promise new technologies bring, most companies are stuck at step one when it comes to driving meaningful change to their global logistics operations. We realized early on that we had a tremendous opportunity to help our customers realize their vision of logistics orchestration by introducing a new category of software that brings together the best parts of robotics process automation, business process management and customer relationship management and collaboration to harmonize workflows and drive better, tangible outcomes.


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