If ASCs do not have a policy
regarding the use of recording devices, they should seriously consider hav- ing one, he says. “Too many facilities have not gotten up to speed with smart phone technology. If I am a surveyor at an organization that does not have a written cell phone policy, I would con- sultatively encourage them to have one and develop a process to enforce that policy,” he adds. An ASC that is establishing a
written policy needs to consider the many ways that the devices can be brought into and used in an ASC, Grundman says. “There will be some negotiating,” he says. “If you allow a phone, in what areas of the ASC would it be allowed? For example, in the waiting room, which is a public space? How far inside the ASC can
someone take the device? If a staff member sees a person with a smart phone and the person declines to turn it off, will they be taken to a designated area where they can use it or would they be asked to go to their car to use it?” It is not uncommon for ASCs to put their patients’ clothes in a bag, put the bag on a gurney and wheel the gurney into the OR or procedure room. “Maybe they need to stop taking patients belongings with them,” he says. “This policy might have to be extended to the recovery area also, but those areas might allow family members who could have their own recording devices to be present.” Grundman also advises ASCs to
inform their patients of their mobile device policy before they come in for a procedure. “What happens if a
patient or visitor does not adhere to the policy?” he asks. “Canceling the procedure could compromise qual- ity patient care. So the organization’s policy needs to be well thought out.” An ASC’s staff should also abide
by the center’s mobile device policy, Grundman says. “Like patients, staff would have to keep their phones out- side or in their locker and take and return calls during breaks,” he says. For employees who need to be avail- able to someone by telephone through- out the day, for example, an employee whose child is in daycare, he suggests assigning someone at the ASC’s front desk the responsibility for taking mes- sages for that employee and relaying them in a timely manner. “Most ASCs either have or are currently developing cell phone
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ASC FOCUS OCTOBER 2015
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