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FEATURE One common area of focus for exec-


utive coaches working with physicians is “emotional intelligence,” Thilo says. “That is a person’s ability to recognize and manage their own emotions, and then recognize the emotions of others and manage relationships. Those types of skills are not necessarily focused on in medical school or during our train- ing as physicians. They really make all the difference when you come into a situation where you are in a leader- ship position and managing employees and you have to motivate other people to come together to do the work that needs to be done. “An executive coach can help to


shortcut the process to developing emotional intelligence, which can dif- ferentiate a top performer from an average performer,” she adds.


When people are open to sharing their own developmental process with others, it gives permission for everyone in the organization to make mistakes and develop.”


— Jane Thilo, MD Leaders Go First


An executive coach also can help


physicians maintain better control of their professional lives, Burns notes. “There are so many demands placed on physicians, and so many changes hap- pening in health care. This can chal- lenge any physician. Coaches can help that leader stay grounded within their


values, strengths and all of the other skills they bring to the team. An exec- utive coach can help physicians sort their priorities concerning those multi- ple demands while providing feedback and accountability.” Executive


coaching also can


empower physicians to become stron- ger self-evaluators, Thilo says. “We help physicians reflect on their actions. For example, after a meeting, we would want to help them think about what went well and what could have been done better. Throughout the coaching process, physicians are tasked with evaluating their progress and identify- ing particular gaps they might want to focus on.”


One of the most significant skills


executive coaching can help with is teaching physicians that it is acceptable


10 Transcription ICD-10


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