22 APPOINTMENTS & NEWS Focus on customer care
Now that “Brexit is done”, there is renewed focus by the Government on house builders’ customer care and the New Homes Ombudsman. Get ready for new regulations with NHCC, experts in
aftercare management, working in partnership with clients to provide nationwide customer service for snagging, pre-handover inspections, repairs and investigation and evidence reports. NHCC have a dedicated contact centre to manage and report on customer care, either with your branding or as an independent expert. Working with Developers, HAs, BtR specialists, their bespoke software captures images and video on-site and has a customer portal accessible by clients and new homeowners.
0330 024 8946
www.nhcc.uk.com New year, new name
Polypipe Civils & Infrastructure has changed its name to Polypipe Civils & Green Urbanisation. The name change reflects a shift in focus towards a holistic approach to
water retention, re-use and management. Green Urbanisation introduces a new generation of techniques that optimises urban green assets through an extended and fully integrated sustainable water management network. Under a campaign name of From the Ground Up, Polypipe Civils & Green Urbanisation will be spreading the word about its new approach – and encouraging more dialogue and debate about our future city landscapes.
01509 615100
www.polypipe.com/civils VORTICE UK sales team starts the year in Italy
January began with the VORTICE UK sales team’s visit to the company’s Italian headquarters where they previewed some of the brand’s exciting new product development plans, with the environment being a key consideration. 2020 begins with the roll-out of the Vort Avel HR450D Passive House accredited ventilation system
which was launched at the end of 2019. The Technical team at VORTICE will always be happy to work with architects, specifiers, developers and contractors in order to ensure that optimum energy efficiency and good indoor air quality is planned in at an early at the design stage of a project.
01283 492949
www.vortice.ltd.uk Designer Contracts senior promotions
Designer Contracts has announced two senior promotions within the business. Stacey Brereton who joined the company nine years ago, has been promoted from HR and health and safety manager to HR and health and safety
director. Brian Flynn, with the business for three years, has been promoted from area manager to regional manager within the company’s Southern region. Said Peter Kelsey, Designer Contracts md: “We are delighted to have promoted two exceptional colleagues who have worked hard within the business. It’s people like Stacey and Brian who contribute towards our company’s success and our continued growth during what has been an uncertain time for many – congratulations to them both!”
01246 854577
www.designercontracts.com
Quality stainless steel balustrade fittings and components
We offer a wide range of systems from the AMG Railing frameless balustrade system, a postandrail system, and our Brish made standoff pointfixing system. We also have a variety of components, including glass clamps and handrail brackets, weldable fings and speciality screwfix brackets. In many cases we can meet your custom requirements. Just share your concept with us, and we can turn it into reality. With over 30 years of experience in the balustrade market, Balustrade Components UK Ltd are able to advise confidently on your requirement.
01543 624780
sales@balustradecomponents.co.uk www.balustradecomponents.co.uk WWW.HBDONLINE.CO.UK
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