Diary and events DSS Europe:


personalisation and the customer experience


Integrated Systems Events re- ported on the successful return of the Digital Signage Summit Europe (DSS Europe) to the Hilton Munich Airport hotel. DSS Europe, took place this year 3-4 July, is Europe’s lead- ing strategy conference for the digital signage and digital-out- of-home (DooH) industry. In a packed two-day, two track conference programme nearly 500 attendees had registered to hear over 50 expert speak- ers discuss the latest develop- ments in the digital signage and digital-out-of-home mar- ket.


In their keynote presentation, Florian Rotberg, Managing Di- rector, invidis consulting and Stefan Schieker, a partner in the company, presented the most important market trends and current market figures. The global market for large format displays grew 18% to reach a value of €14.6 billion in 2018: EMEA growth was 14%. In EMEA, Germany, Austria and Switzerland accounted for 16% of the market, up 13%, fol- lowed by the UK and Ireland with 14% (up 3%) while the Nordic countries comprised 12%, growing by 13%. In the exhibition area, close


to 25 exhibitors – including Diamond Sponsors DynaScan Technology and NEC and Gold Sponsors iiyama, Kitcast and Samsung - were also there to showcase their latest digital signage solutions.


Mike Blackman, Managing Director, Integrated Systems Events, commented: “We mixed the elements of the con- ference that have always been enjoyed by attendees with new initiatives designed to keep it fresh. And, recognising that networking opportunities are an invaluable element of DSSE, we launched a free MeetTo- Match service to make it easier to arrange meetings ahead of the show.


The Hilton Airport Hotel was always a firm favourite with at- tendees because of its location, ease of access, ambience and world class facilities – so when the hotel created additional capacity, we were delighted to be able to return. Our decision to go back was fully justified: the conference was a huge suc- cess.”


Thriving market “There is no doubt that the dig-


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Barco’s First half 2019 fi- nancial


included:


Barco reports first half results highlights


ital signage market is thriving – and that was confirmed by those who presented at, and those who participated in, this year‘s DSS Europe,” said Flori- an Rotberg, Managing Director, invidis consulting. “The theme of this year’s conference was how our industry is rapidly be- coming more customer-centric and delivering more individual encounters in an age of person- alisation, experiences and AI. Technology is enabling digital signage to communicate with consumers in a way that res- onates with and engages con- sumers like no other medium can – and we’re seeing the re- sults of that in the way the dig- ital signage market is growing.” Session highlights included, Cloudy Outlook for Physical Re- tail? A View on the Store from the Cloud, presented by Nino Bergfeld, Salesforce’s Senior Manager Retail Industry Go to Market. He explored how the digitisation of (physical) retail and the changing role of the store is a priority for any om- ni-channel retail executive to- day. The session showed how many retailers are working hard to change the role of the store from a transactional space to an experience hub


Senior representatives from RCD, Trison, Umsdach Seem Media, Zeta Display and JLS Digital took part in The M&A Panel: Consolidating the Digi- tal Signage Industry. They ex- amined how the consolidation of the Digital Signage market is increasingly picking up mo- mentum. The session revealed how Pan-European players are emerging as an answer for cus- tomers expecting international integrators.


Customer experience


Dominant topics this year also included the customer journey


and customer experience; mar- ket consolidation; the emer- gence of the first digital expe- rience platforms (DXP) that will progressively take over from traditional digital signage con- tent management systems; the growing importance of LED as a screen technology; and how screen prices are expected to see a rapid decrease.


DSSE 2019 saw the return of the Global Round Up Panel, in which a panel of five key figures in the digital signage industry discussed topics including the challenges of doing business in Russia, where there are nine time zones; the impact of Brexit and of a potential trade war be- tween the USA and China; the expectation that, by 2024, digi- tal signage will be the largest of all the professional audiovisual industry segments; the dynam- ic museums and exhibitions market; and the likelihood of integrators creating truly global alliances.


Next event


The next Digital Signage Sum- mit (DSS ISE) takes place during ISE on 12 February 2019 at the Hotel Okura near the RAI Convention Centre, Am- sterdam.


Orders and sales increased in each division resulting in a consolidated growth of 7.5% and 8.3%, respectively; In Entertainment, substantial cinema-uptakes in North America and Western Europe produced a 12.6% increase in orders; In Enterprise, dou- ble digit growth in orders and sales for both ClickShare and Control Rooms propelled the division’s strong performance; On the strength of a solid or- derbook at the start of year, Healthcare sales grew across the portfolio, led by the surgi- cal segment. EBITDA


margin expanded


3.3 percentage points com- pared to 1H18 reflecting continued gross profit margin improvements and increased operating


expense efficien- cies. Each division posted Framework awards


tainable profitable growth that calls for building more hardware, software and services solutions along with increasing monetiza- tion of the company’s installed base.


Barco CEO, Jan De Witte, said: “Barco entered 2019 poised to resume top-line growth after a recent period of flat sales and, through solid execution, posted year-over-year sales growth and margin expansion for the first semester. We are encouraged to see that the steps we have taken to establish a stronger business foundation while investing in in- novative solutions and strength- ening go-to-market strategies are bearing fruit. The combination of a growing orderbook and healthy sales funnels at the mid-year point gives us confidence that we will deliver mid to high sin- gle digit sales growth for the year and another year of EBITDA mar- gin improvement.”


IDNS has been awarded a place on the Crown Commercial Services’ (CCS) framework for the provision of Technology Services, Solutions and Educational Hardware (RM6103). They have been awarded the place for two lots - lot 4 and lot 5 for the supply of hardware and audio visual solutions. Drawing on their signifi- cant experience in the public sector from schools to universities, local authorities and central government, IDNS will deliver solutions for the framework that will support teaching, learning, management and adminis- tration functions. IDNS will


provide supporting


higher EBITDA margins com- pared to the first half of 2018. During the first half of 2019, Barco began to imple- ment its “fit to lead” program, the company’s efficiency and capability building plan. The company also continued to advance a number of key growth initiatives. Under the “In China for China” program, Barco’s strategy to more effec- tively penetrate the Chinese Healthcare


market, Barco


opened its R&D and manu- facturing center in Suzhou. As evidence of its sustained emphasis on innovation, Bar- co also launched the 4K laser Series


4 cinema-projector


platform and began initial de- liveries under contracts won during the semester. The company held its 2019 Capital Markets Day in May during which it outlined its “next chapter” path to sus-


Jan De Witte, CEO of Barco.: “The combination of a growing order- book and healthy sales funnels at the mid-year point gives us confi- dence that we will deliver mid to high single digit sales growth for the year and another year of EBIT- DA margin improvement.”


services including site surveying, systems design, installation, con- figuration and training as part of their end-to-end offering. This an- nouncement comes of the back of IDNS already being awarded a place on the NHS Shared Business Services Framework back in February. The NHS Shared Business Services Framework is designed to ensure ease of access and offer a compliant route to market for NHS and public sector organisa- tions. The framework is available to all NHS organisations, blue light emergency services and local govern- ment. IDNS were awarded framework agreement suppliers in three lots – multi-disciplinary team room and conferencing facility room, TV and AV equipment and digital signage. GV Multimedia has been awarded places on the Crown Commercial Services framework for AV Products, Services and Solutions. This follows GV’s recent selection for the NHS (SBS) AV Products & Services and National Broadcast Frameworks. 18th July 2019 – GV Multimedia is delight- ed to have been awarded a place on the Crown Commercial Services (CCS) framework for provision of Audio Visual Products, Services and Solutions. (RM6103). This framework is designed to provide best value and service to CCS’s public sector clients. Drawing on GV’s 45-year heritage and proven capability in the Educa- tion and Public Sector environments, the integrator looks forward to de- livering innovation and value both across teaching and learning, as well as the wider public and charity sec- tors, who are able to benefit from this new framework. GV provides the com- plete range of products, services and solutions to ensure best value and best user experience. With services including site surveys, full system design, product supply, installation, commissioning, training, support, and maintenance. The portfolio en- sures a total service from concept through to project completion and beyond.


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