POSTERS – HUMAN RESOURCE DEVELOPMENT Ook beskikbaar in Afrikaans
POSTER PACK: BUSINESS STUDIES GRADES 10–12 (10 POSTERS AND LECTURER GUIDE) 9780190405458
POSTER 1: BUSINESS FUNCTIONS 9780190428082
POSTER 2: NATIONAL CREDIT ACT 9780190426873
POSTER 3: CONSUMER PROTECTION ACT 9780190438586
POSTER 4: BASIC CONDITIONS OF EMPLOYMENT ACT 9780190440152
POSTER 5: LABOUR RELATIONS ACT 9780190439323
Consumer Protection Act No. 68 of 2008 (CPA)
Purpose: Protects economic interests of consumers by providing access to information
Nature
• Counters the discriminatory laws that contributed to exploitation of consumers
• Allows consumers full participation in the economy
What transactions are excluded? • Goods and services supplied to government • Credit agreements governed by the National Credit Act
• Services included in an employment contract • Transactions stemming from collective bargaining
Nature
• Applies rights set out in the Constitution to the workplace
• Enforces basic conditions of employment
• Addresses unfair business practice by employers
POSTER 6: TEAM DYNAMIC THEORIES 9780190428174
POSTER 7: COMPENSATION FOR OCCUPATIONAL INJURIES AND DISEASES ACT 9780190426781
POSTER 8: SKILLS DEVELOPMENT ACT 9780190428402
POSTER 9: EMPLOYMENT EQUITY ACT 9780190437602
POSTER 10: BROAD-BASED BLACK ECONOMIC EMPOWERMENT ACT 9780190431877
LECTURER’S GUIDE 9780190433659
Basic Conditions of Employment Act
No. 75 of 1997 (BCEA)
Purpose:
• Applies to all employees and employers except: o senior management o sales staff who travel o employees who work for less than 24 hours a month o unpaid volunteers working for a charity
o National Defence Force, National Intelligence Agency and the South African Secret Service
Labour Relations Act No. 66 of 1995 (LRA)
Purpose: Regulates dispute resolution and the rights of employees and employers in the workplace
Consumer: Advantages
• Promotes responsible consumer behaviour • Facilitates return of goods and guarantees money back
• Protects consumers from misleading advertising • Allows a five-day cooling-off period for purchases made through direct marketing
• Simplifies contracts • Specifies consumer rights and responsibilities • Allows a six-month period to return or claim refunds for defective purchases
Business: Disadvantages
• Costs time and money to implement processes and procedures
• Allows consumers to easily cancel contracts • Increases costs of indemnity insurance • Limits direct marketing
Compliance and penalties Consumer: Disadvantages
• Lists requirements a customer must meet in order to buy on credit
• Limits sales offerings due to restrictions by the Act Compliance and penalties
• Consumers are granted the recourse of the 3Rs: Refund, Replace and Repair
Business: Advantages
• Prevents larger businesses from taking advantage of smaller businesses
• Protects competition creating a better market environment
• Consumers may complain to: o an industry ombudsman o Provincial or National Consumer Commission o South African Consumer Union o National Consumer Forum o the Consumer Court
• Fines from R1 million to 10 % of the business’s turnover (whichever is greater) can be imposed
Labour inspectors check the business’s compliance with the BCEA and question employees
Labour inspectors issue compliance orders
Business is BCEA compliant
Business corrects processes in order to be compliant
Business pays a fine
Business is summoned to Labour Court
Dispute resolution Employer and employees negotiate
Collective bargaining with trade unions
Mediation between employers and trade unions
Legally-binding arbitration
Advantages
• States acceptable working hours
• Allows employees to join labour unions
• Allows employees to submit complaints to labour unions
• Restricts overtime hours • Guides the employer on how to deal with labour issues
Disadvantages
• Regulates minimum wage which is expensive for businesses with many workers
• Contributes to unemployment in low-skills jobs as a result of minimum wage
• Limits overtime hours and thus overtime pay
• Limits operations by limiting overtime Nature
• States the rights of employers and employees
• Provides procedures for dispute resolution
• Promotes good industrial relations among organised labour, businesses and the state
Poster 3: Consumer Protection Act
Poster 4: Basic Conditions of Employment Act
Poster 5: Labour Relations Act
HUMAN RESOURCES
27
PRODUCTS
FOR SALE
Employees have the right to:
• fair labour practices • form and join trade unions • request the presence of a trade union representative in a disciplinary hearing
• be an office bearer or trade union representative
• organise collective bargaining
• reasonable time off work with pay to fulfil their trade union duties
• legally strike, picket, or oppose a lockout
Compliance and penalties
• Allows employees or their trade union representatives involvement in decisions regarding conditions of employment
• Employers may not discriminate against union members or strikers
• Employers may not be obligated to pay an employee for days spent striking
Employers have the right to:
• form and join employers’ organisations • organise collective bargaining • be an employer’s organisation representative
• institute a lockout during disputes
Advantages • Allows employees to participate in decision-making
• Promotes orderly collective bargaining
• Grants basic labour rights to employees
• Specifies guidelines on correct and fair disciplinary procedures
• Specifies guidelines on correct and fair dismissal procedures
• Allows for mediation of better working conditions
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