May 2019 Issue 290 Visit www.isopps.co
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ISSN 2040-5758 18
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ROUND-UP The latest news, views and opinions.
CONTRACTS & COLLABORATIONS Everyday Loans deploys Mypeople platform to achieve business success through the aggregation of Marginal Gains.
CX AND CONTACT CENTRES: WHAT WILL CHANGE IN 2019? Peter Tetlow, Client Solutions Director, Ventrica, outlines 10 top trends for contact centres and the customer experience in 2019..
HELPING TODAY’S TECH SAVVY CONSUMER Making a purchasing decision can be made so much easier by the use of effective Mobile Retailing.
TEN WAYS AI IS TRANSFORMING SALES Traditionally a skillset that relies on human interaction and persuasion, it is being gradually transformed by technology.
APPOINTMENTS New faces in IT places.
SOAPBOX Internet killed the TV star? Far from it.
PRODUCTS Gadgets and gizmos you might not need but will definitely want.
GDPR STILL A MYSTERY TO SMES: THE RISKS OF NON-COMPLIANCE How much do small business owners know about GDPR?
GADGETS Samsung Unfolds the Future with a Whole New Mobile Category: Introducing Galaxy Fold.
MOTORING Presenting The 8 Convertible.
The magazine for Information Systems professionals 19
Essential News . . . Essential Knowledge . . . Essential Opportunities
OPPORTUNITIES MAY 2019
Ten ways AI is transforming sales 02 www.isopps.co
• CX and contact centres: what will change in 2019? • Helping Today’s Tech Savvy Consumer • GDPR still a mystery to SMEs: the risks of non-compliance • Internet killed the TV star? Far from it...
NEWS • FEATURES • PRODUCTS AND MORE
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