technology
How can firms avoid costly downtime?
• Outsource IT to a specialist IT firm that understands billable hours and the specific challenges law firms face.
• When it comes to purchasing hardware don’t sacrifice quality in order to save money. Having strong technology will carry long-term benefits.
• Establish, review and maintain system security of all practice technology.
• Perform timely hardware and software updates, maintenance and backups.
• Regularly review business continuity and disaster plans – ensuring industry standard best practices are met.
• Set recovery time objectives and work towards achieving them – specialist consultancy can help firms work out what these should be.
• Ensure staff and partners are fully briefed on what to do in the event of a disaster.
• Understand that data can extend much further than just documents and client details. Documents and data are obvious, but what about databases? From document creation, to case files storage, to scheduling, to accounting, to time tracking and billing, firms need protection against all threats.
• Law firms have an obligation, both legally and ethically, to protect confidential information in their computer systems – firms may want to consider employing a team member to take on the role of data protection officer.
Aura Technology works closely in partnership with Datto to provide law firms with bespoke hybrid or cloud-based data backup solutions. These tailored solutions provide the security and compliance peace of mind that law firms need, while the agility of being hybrid or cloud-based gives them the potential to grow into the future and
beyond. One example of a firm that enlisted the expertise of Aura Technology and Datto is Humphries Kerstetter, a specialist litigation practice in the commercial disputes market.
The team at Humphries Kerstetter are now working with an IT system that is fit-for-purpose, resilient to the needs of legal work in the 21st century and have a dedicated IT team available for support 24/7.
Whatever the threat may be, a strong data backup solution will have a firm and all its devices protected and up and running in just minutes or seconds in the event of a disaster.
Redefining the relationship between business and IT For more information contact:
Aura Technology on 03333 208 601
Aura works at senior level with businesses with mainly between 50 and 500 IT users to develop and implement IT strategies that are aligned to business plans and goals.
Backed by a team of technology professionals with decades of experience, Aura, based at Ocean Village, Southampton, works with clients including Vail Williams, Spinlock, Inspiration Marine Group, VFS and Hampshire and Isle of Wight Wildlife Trust.
Aura’s approach is built on its Strategic Review process, developed in house, that would normally form the first engagement with a new client. This benchmarks the performance of the existing infrastructure, identifies issues or opportunities for improvement and recommends a bespoke solution.
Aura IT specialists at work
Aura Technology
auratechnology.com 03333 208 601
tim.walker@auratechnology.com
THE BUSINESS MAGAZINE – MAY/JUNE 2019
businessmag.co.uk 13
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