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8 www.glasgowchamberofcommerce.com INTEL Bonnie Dean OBE


Vice Principal, Corporate Engagement and Innovation, University of Glasgow


Tech for open access


What technology (from gadgets to software, including apps) makes your working life easier? I keep it very simple. I have an iPhone which helps keep me on the move and in touch. The Google Maps app is a lifesaver and an essential tool for navigating between external meetings. I use a MacBook Air which is very light as I travel weekly, but it is also a pleasure to use as it is so intuitive.


The academic world is known for its engagement with technology – is there any specific technology that you foresee that will make universities smarter in delivering their courses and research? Learning and teaching colleagues see augmented reality (AR) and artificial intelligence (AI) as two tools that will significantly enhance the student experience. Among other benefits. AR will bring the physical into the classroom and help students address difficult problems in more depth. AI will enable teaching staff to provide more intensive support to students without having to increase staff numbers. Universities may start using AI in the way the banking sector does. Research colleagues foresee the sector moving to open scholarship via open access publication and open data whereby all


research results are free and free to exploit. The internet and communications technology support more open approaches.


What websites/apps/magazines/newspapers do you turn to for business intelligence? My best business intelligence comes from direct contact with others, whether it is face-to-face meetings, networking at events and conferences, or from participation on committees and boards. The Financial Times is also an excellent daily source.


What book should everyone in business be reading? Anything by Clayton Christensen, particularly his books on disruptive innovation.


What do you do that helps boost your productivity or save time?


I find out as quickly as possible what my contribution needs be to the subject at hand.


What is the best piece of advice you’ve ever received? Persistence pays off!


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