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32 www.glasgowchamberofcommerce.com


Chamber Protect


W


e are delighted to announce that Glasgow Chamber businesses can now benefit from an enhanced membership service that provides


support in the areas of HR, legal, health and safety, and tax. The support is provided though an advice line, an online resource, plus insurance to cover the threat of employment tribunals. This service, which can conservatively be valued at £1,000, is included in the membership fee so access is free to Chamber members. This is a national service and Glasgow Chamber has joined 48 other UK chambers in signing up with Quest (formerly known as Qdos) which is a specialist in providing this wide-ranging service. It is the exclusive recommended supplier by the British Chambers of Commerce, selected by a panel of UK chambers. The advice line provides access


to five advice lines giving members access to specialists in HR/ employment, legal, health and safety, tax and VAT. The phone line to access all of these services is 01455 852037. There is also an online resource centre, the


main feature of which is the document library with almost 800 free downloadable documents related to HR and employment law, and health and safety. This hub of knowledge also features free HR and health and safety health checks. Members are also protected by up to £1m of legal


expenses cover to protect against employment tribunals. The insurance will pay out for all legal fees and any awards made against your company and is particularly valuable considering that the number of employment tribunal claims rose by 130% in 2018 following the abolition of tribunal fees. These services are suitable for all businesses regardless of size or sector. Sole traders, small,


medium and large businesses in Glasgow can benefit from these services. Everyone needs some element of such services, but they need it in different ways. Steve Charles, Head of Partnerships at Quest said:


“We are delighted to be working with the Chamber to support the business community in Glasgow. We’ve been supplying these services to chambers of commerce across the UK since 2003 and with Scottish chambers for over ten years. At the end of 2016, the British Chambers of Commerce put it out to a national tender and we were successful in becoming the exclusive supplier to the UK network. We now work with 49 chambers, from Caithness to the Isle of Wight.” “We will work with the Glasgow Chamber to help make members aware of the support they can access. The chamber service keeps expanding and in 2018 we had over 10,000 calls to our advice line, and 57,000 document downloads from the website and we expect to beat this in 2019.The total value to businesses across the UK chamber network has been calculated at over


£1.8m for 2018.” Quest Cover also has a third party


arrangement with a Scottish legal firm if there


are any employment law issues requiring specialist legal assistance. Susan McKay, Commercial Director, Glasgow Chamber of Commerce said: “We are delighted to continue to offer our members this valuable business support service through our affiliation with British Chambers of Commerce. This service was chosen by a panel of chambers as part of a rigorous tender process and we are sure it will add tremendous value to our members, just as it has to thousands of other members across Scotland and the wider UK.” Chamber members can contact Quest or speak to the Chamber about making contact.


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