TECHNICAL


You do have a legal Additional operator training may be required Additional training


Installation training is not operator training! Experienced operators, given a good installation, should be able to safely operate a machine which is new to them. However, new or inexperienced operators will need additional training to ensure that they can safely and competently operate a piece of machinery. Operator training courses are available, and you should discuss this with your local dealer.


The bigger manufacturers may be able to offer in-house certified training, and there are also experienced, independent trainers who can deliver certified training for your staff. You do have a legal requirement to provide adequate training for your staff and, while internal training can be enough, the purchase of new machinery is a great time to get some additional structured training for your team. Remember to discuss this when placing an order for a new machine. Your supplying


dealer may well be able to arrange the training for you. Think of it as an essential accessory for the new machinery you are looking to purchase, and perhaps get it included in the machinery deal.


A marketing opportunity for all parties


Any purchase is an investment in the fleet, the facilities and the club/organisation. It’s good news for all, as everyone should get the benefit from it. So, make the most of it by getting some positive news out there! The typical “grip and grin” photos of new machinery being delivered, showing the machinery and the staff are always a good idea. If there is additional training for the staff, then this should also be highlighted, as it shows staff development, professional standards, and efforts to operate and maintain the new investment correctly. Local press and the wider trade publications all love a good news story about machinery sales and happy customers, so when the machinery arrives,


requirement to provide adequate training for your staff and, while internal training can be enough, the purchase of new machinery is a great time to get some additional structured training for your team


”


get the camera out and get some good shots. Remember, your camera phone won’t take a good enough image for printing purposes, so get someone with a good quality camera to take some for you. A few words about the machinery, the buying experience and the difference the new machinery will make should do the job for you.


Always remember to thank the supplying dealer and the staff who have made all this happen. There is more hard work involved in getting the sale, arranging the delivery and completing the installation correctly than you might have thought.


New machinery is a great marketing opportunity for your facility as well as the manufacturer PC December/January 2019 139


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