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THE ASCA JOURNAL AUGUST 2018


12 MOTIVATE GENERATIONS,


BOOST TEAMWORK Learn their communication styles and speak their language


DEPARTMENTS 6 MESSAGE FROM THE PRESIDENT


8 AS I SEE IT Managing the disruptive physician


18 ADVOCACY SPOTLIGHT Advocating for transparency in health care


22 REGULATORY REVIEW Citation trends in emergency preparedness


24 ASCA NEWS Celebrate National ASC Month


25 WEB CRAWL Register for Quality Improvement webinar


ASC Focus is published by the Ambulatory Surgery Center Association, 1012 Cameron Street, Alexandria, VA 22314, phone: 703.836.8808, fax: 703.549.0976, www.ascassociation.org. Reproduction in whole or in part without written permission from ASCA is prohibited.


Chief Executive Officer: Bill Prentice; Director of Communications: Kay Tucker; Editor: Sahely Mukerji; Staff Writers: Kara Newbury, Sharita Williams and Rob Kurtz.


Advertising inquiries should be addressed to Chris Schriever at 202.337.1897. Vol. 11, No. 7 | ISSN 1944-7280


FEATURES


14 COMPLYING WITH EMERGENCY PREPAREDNESS REQUIREMENTS Stay on top of your paperwork, perform drills and collaborate with your local authorities


26 ENHANCE YOUR TEAM’S PRODUCTIVITY Effective communication is key


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