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Lifeline Adelaide


Lifeline Adelaide is one of the most critical crisis services that Uniting Communities provides. The telephone crisis support service has operated since the 1960s, helping hundreds of thousands of people experiencing some of their darkest times.


One of the busiest centres in Australia, Lifeline Adelaide answers more than 34,000 calls each year - more than 93 each day from people needing urgent support with mental health concerns, abuse or violence, family and relationship issues, or financial pressures. We also help people through the Online Crisis Chat service, which averages more than 33 chats each evening.


Lifeline is run by trained volunteers – Crisis Supporters – who answer calls for support 24 hours a day, 7 days a week, 365 days a year to help prevent the devastating impacts of suicide.


Take Five


Our Take Five service works closely with people living with disability, and their families, providing respite to carers and supporting people to access recreational activities, develop social networks in the community and learn independent living skills.


Operating for more than 25 years, the Take Five service is tailored to best meet people’s individual needs. Clients can access one-to- one practical support at home to help them meet their goals for independent living, with support for day-to-day tasks.


People can also attend groups, such as the ‘WABI’ group for women with acquired brain injuries, for the opportunity to meet new people with shared interests and backgrounds, take part in activities and stay connected to the community.


Maggie*, Lifeline Crisis Supporter


I see a chance to offer hope to people in crisis.


LIFELINE ADELAIDE ANSWERS AN AVERAGE OF


93 CALLS A DAY


FROM PEOPLE IN CRISIS. MORE THAN HALF OF THESE CALLS ARE FROM PEOPLE THINKING ABOUT TAKING THEIR OWN LIFE.


6 *Name has been changed


YOU BUILD A CONNECTION WITH SOMEONE WHEN YOU’RE TALKING WITH THEM. THERE’S A LOT OF TRUST AND VULNERABILITY INVOLVED BECAUSE THEY’RE OFTEN GOING THROUGH SOME OF THEIR DARKEST MOMENTS. SOMETIMES, SOMEONE WILL TELL YOU HOW MUCH YOU’VE HELPED THEM OR EVEN THAT TALKING TO SOMEONE HAS STOPPED THEM FROM DOING SOMETHING DRASTIC. IT IS A VERY HUMBLING EXPERIENCE TO TALK WITH AND HELP PEOPLE WHO ARE IN CRISIS.





South Australia, we’ve supported


Across


502 CLIENTS AND/OR CARERS


in the NDIS, Take Five, North East Networks, Young Carers, Respite, Homelink and Mental Health programs.


Suzanne, Take Five client (at right)


I see a chance to live independently but supported.





THE ILLNESS HAS TURNED MY LIFE UPSIDE DOWN. BUT, THE SUPPORT OF TAKE FIVE HAS BEEN AMAZING – I GET HELP WITH TASKS AROUND THE HOUSE, SUCH AS CHANGING BEDDING, HANGING OUT LARGER LAUNDRY ITEMS OR PREPARING FOOD. I REALLY ENJOY THE SOCIAL ACTIVITIES – MY CARER TAKES ME TO THE LIBRARY AND THE SHOPS AS NEEDED, AND SOMETIMES WE HAVE A COFFEE OUT. I’VE EVEN BEEN OUT TO THE GOLF DRIVING RANGE FROM TIME TO TIME, OR OFTEN GO FOR WALKS ON THE BEACH.’


7


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