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Streetlink Plus


Uniting Communities has been working closely with the Department for Communities and Social Inclusion to trial the unique Streetlink Plus service, part of the Street Crew initiative.


Launched in April 2017, Streetlink Plus is an innovative specialist medical service providing outreach medical services to people sleeping rough in Adelaide’s CBD. This service provides assertive outreach support to address the unique needs of people who are homeless.


Three Registered Nurses and a GP provide treatments including health checks, wound care, clinical and mental health assessment and medication review.


A significant number of people experiencing homelessness are currently not in contact with a service that can support complex health requirements, as well as issues related to housing, education and employment. Streetlink Plus is part of the holistic Street Crew integrated collaboration of community organisations working to address this, taking referrals from people requiring non-emergency medical services.


The service is also collaborating with a partner pharmacy to provide free prescription medications, and refers clients to other Uniting Communities services where required.


Family Relationship Centre


Relationships within families can be complicated, particularly during separation. The Family Relationship Centre supports families as they work through what is often a challenging time, especially when working out suitable arrangements for the care of children.


The Centre offers family dispute resolution (also known as mediation), as well as referrals for other relevant services and support resources.


Children are often involved in the mediation process to make sure that their interests and wishes are acknowledged and addressed. Mediation is also available to other family members, including between parents and grandparents about care arrangements for grandchildren.


In addition, existing clients can receive support around property dispute resolution.


John*, Streetlink Plus client


I see a way to feel like I matter.


x 220


Streetlink Plus saw more than 220 clients in its first four months of operation, providing more than


325 SERVICES TO CLIENTS SLEEPING ROUGH 18 *Name has been changed


FEAR, ANXIETY AND LONELINESS ARE, WITHOUT DOUBT, THE HARDEST THINGS ABOUT LIVING ON THE STREET. AND HAVING HEALTH PROBLEMS JUST MAKES IT ALL WORSE – I DON’T ALWAYS KNOW WHERE TO GO FOR HELP IF MY FEET ARE PLAYING UP. BUT HAVING THESE GUYS COME AROUND AND CHECK IN ON ME EVERY NOW AND THEN HAS MADE A BIG DIFFERENCE, ESPECIALLY WHEN I NEED NEW DRESSINGS OR A PRESCRIPTION OR SOMETHING. THERE ARE DAYS WHERE JUST HAVING FIVE MINUTES WITH POSITIVE PEOPLE WHO ARE KEEN TO HELP CAN MAKE ALL THE DIFFERENCE.





NOARLUNGA FAMILY RELATIONSHIP CENTRE SUPPORTED OVER


600 SEPARATING FAMILIES WITH FAMILY DISPUTE RESOLUTION MEDIATIONS ACROSS OUR SITES AND OUTREACH SERVICES.


*Name has been changed 19 Anna*, Family Relationship Centre client “


I see a way for my child to spend time and develop strong relationships with both parents.


THE FRC HAS BEEN FANTASTIC WITH MEDIATION BETWEEN MYSELF AND MY CHILD’S FATHER. WE HAVE BEEN BACK TO THE SERVICE A COUPLE OF TIMES TO WORK OUT CARE ARRANGEMENTS. IT HASN’T ALWAYS BEEN SMOOTH SAILING, SO IT WAS SO USEFUL TO HAVE A MEDIATOR WHO WAS PROFESSIONAL AND RESPECTFUL, AND WHO MADE SURE THAT I FELT SAFE. ALONG WITH THE SUPPORT OF MY FAMILY AND FRIENDS, I REALLY FEEL LIKE WE’VE BEEN ABLE TO FIND A WAY FORWARD IN A DIFFICULT SITUATION. I TRULY BELIEVE WE WOULDN’T BE DOING SO WELL WITHOUT THIS SERVICE.


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