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LIVE24SEVEN // Business Spotlight BUS INE S S S POT L IGHT - E LAT E HEALTH C L INI C Look Good, Think Good


Dr Max and his team at Elate Health Clinic understand the importance of making the right aesthetic medical decision for you, and know this is not always easy. Elate believe this process is emotional and not just physical.


Do you have a medical question for Dr Max?


Dr Max will be doing a regular ‘Question & Answer’ feature in Live 24-Seven. Should you have any medical questions related to dermatology, cosmetics or aesthetics treatments, hair or psychological wellbeing, please email our editor in confidence katie@live24-seven.com or email the Elate team directly at info@elatehealth.co.uk


Feel Good


Patient, Sarah, underwent a consultation and psychological treatment process with Elate and has kindly shared her thoughts whilst Dr Max also shares her journey…


“I was desperate to improve the way I looked and scared about the treatment and possibility of not looking the way I wanted, or maybe looking even worse. I was at the point where I didn’t want to go out as I felt that I looked so awful and didn’t want people looking at me. I hit the menopause, I seemed to age 20 or 30 years in 2 or 3 years, it was so awful. I have also had extremely poor experiences with cosmetic surgeons in the past, even undergoing surgery which only looked good until the swelling had reduced after a matter of weeks and then they didn’t want to know”


I realised that Sarah was nervous about coming to see a cosmetic doctor, especially since she had previously had negative experiences with cosmetic surgeons. She expressed to me her disappointment in them; especially when she went back to express her concerns and they didn’t address these.


I wanted to know what she felt about her face and looks, what were her main concerns and I tried to understand her fears and why she had lost confidence in herself. It was important to understand her fears and together find treatments that would best help her.


“Max is wonderful. He looked at me. He wasn’t detrimental to my looks, picking out my best features, but being totally honest about what needed to be improved. He talked me through the whole procedure in a wonderful, friendly and supportive way. I can now go out and hold my head up and smile! The improvement is fantastic I love looking at myself in the mirror as I look like I expect me to look.”


Having done a full and thorough consultation, I sent Sarah a written treatment plan and gave her sufficient time to think things through; this is my usual practice. I highlighted her positive features, whilst always being honest about what might need some improvement. I advised her of all the options that may be available and what each one would entail, including downtime, discomfort and cost, for example, the advantages of surgical compared to non-surgical options. Considering her previous negative experiences of surgical interventions, Sarah chose non-surgical options, using specialised fillers to re-sculpt and rejuvenate her face. Some weeks later, before starting any treatment, I had another consultation with her and explained what would be involved in the treatment process. I talked her through the whole process. I knew that Sarah wanted to look rejuvenated and fresh, not plastic or artificial in any way. I am delighted to say that we achieved her desired outcome and surpassed her expectations and managed to achieve this using non-surgical techniques. In fact, Sarah told me she thought the results were


Dr Max Malik / 40


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