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contents


7 Welcome In our first issue of 2015 we look at the detailed findings of the recent CMA report into leasehold, discover the hidden potential of your roof (yes really!) and find out more about replacing windows in listed blocks.


LIFESTYLE 9


Garden warfare What every flat owner needs to know about Japanese Knotweed.


12 Window cleaning Is it time you switched to a hot water system?


13 Insurance How Midway Insurance is providing emergency support for flat owners suffering a major loss.


ON THE RECORD


15 We report on ARMA-Q, the decision in Phillips v Francis, the findings of the CMA report, flood insurance and redress for unhappy leaseholders.


ADVICE & OPINION


21 Bob Smytherman on the FPRA's wish list for May's general election


22 Alan Walker looks at ways to keep the consultation process pain-free


25 LEGAL Explaining the role of the expert witness in leasehold disputes


26 Q&A Bruce Maunder Taylor tackles your queries and conundrums.


45 50 28 Announcing THE PROPERTY AND ASSET MANAGEMENT EXPO 4


The Property & Asset


Management Expo


Issue 20 FEATURES


28 Service charge collection Louisa Benbow offers some advice to property managers on the best way to manage service charges.


30 Featured blocks Macaulay Walk in south London is bringing village life back to Clapham Old Town


33 Rooftop development Kevin Marshall takes a look at the increasingly popular trend for penthouse construction and Flat Living talks to First Penthouse – a London- based company which is helping leaseholders unlock the potential of their roof space.


41 Featured blocks Century Wharf in Cardiff Bay is the largest right to manage development in Britain.Flat Living takes a closer look.


12 30


Live!


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