ing at Acxiom before becoming part of the McConnell trucking operation. The company was seeing some growth in business, Hugh’s dad and mom had retired (though Ed was still spend- ing time around the shop), and Hugh couldn’t manage the business alone, they both said. “It’s just something we prayed a lot
about,” she said. Hugh added, “We did a lot of praying and took a step of faith. She was already making a good living.” Erin’s arrival in the McConnell
shop brought the company administra- tion into the 21st century, they noted. “I had worked on Tuesday nights
at the shop while we were dating,” Erin recalled. “That was our date, being together on Tuesdays … His mom had retired. They brought in another lady for the office, and on Tuesdays, I would go down and do payroll. When I started working at Acxiom, I couldn’t do that anymore. “Everything was done by hand,
even in 1997. I moved it all onto com-
1952 Appex
puter. I had to talk his dad into it. When I came in in 2005, [the company] expanded. Hugh and I working together were growing the company.” “She brought in a different per-
spective on things,” Hugh said. “We’d always done things the way we’d done
them in the past. Her coming from where she had worked, she brought other ideas, and that was interesting.” One key change would prove to be
a major breakthrough in aiding driver retention.
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ARKANSAS TRUCKING REPORT | Issue 5 2014
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