TECHNICAL SURFACES PROMOTION
OTIS, the Online Technical Information System available exclusively from Technical Surfaces, is an innovative tool designed to help facility owners and operators manage the maintenance, usage, health & safety and day-to- day administration of their synthetic sports surfaces.
OTIS complements Technical Surfaces’ pitch maintenance services
Protect your synthetic pitch (and its warranty) with Technical Surfaces and OTIS
I
n response to the growing need for customers to record maintenance and usage as part of their pitch warranty requirements, maintenance experts Technical Surfaces launched OTIS in April 2011. To date, more than 300 customers have accessed OTIS to manage their pitch maintenance programmes, and around two-thirds of all Technical Surfaces’ maintenance contracts are now being pre- scheduled using their online facility. Using OTIS, Technical Surfaces’ customers can schedule, view, record and track various aspects of maintenance and usage of their surfaces. A full twelve-month maintenance programme can be scheduled in advance, allowing pitch bookings to be planned around the required maintenance works and providing peace of mind that specialist maintenance will be completed consistently throughout the lifecycle of a synthetic surface. Technical Surfaces continually monitors
the condition of every playing surface it maintains, and through OTIS encourages its customers to do the same. “Logging both maintenance work and usage is critical to ensuring the longevity of a synthetic sports
surface”, explains Greg Hill, Commercial Director of Technical Surfaces. “Without accurately recording both aspects it will be impossible to ensure that your surface is being cared for properly.” Monitoring pitch activity and mainte-
nance helps to determine whether the maintenance regime in place is suitable for the level of use the pitch is receiving. If any changes are required, Technical Surfaces works with all parties involved to adjust the pitch maintenance programme. The potential financial rewards of
synthetic sports surfaces have long been clear, particularly when utilised for both club and commercial use. However, as with anything, the more a surface is used the more it requires maintaining. A car, for example, covering close to 50,000 miles a year will require more consumable parts and more frequent servicing than a car that travels just 10,000 miles a year. Using OTIS, pitch usage levels can be
recorded to whatever degree of complex- ity required – from a straightforward log of booking hours through to detailing the number of players, the type of use, how much of the surface is being used, and even
sportsmanagement.co.uk issue 3 2014 © Cybertrek 2014
revenues generated from each booking. And if your pitch’s warranty is tied to a suitable maintenance programme, surely this is the very least you should expect from your pitch maintenance provider? “The extent and detail of the information
collected is down to each site”, explains Greg. “However, as a minimum it should give the total hours of usage on the surface as a whole. To ensure greater accuracy, clients should endeavour to collate infor- mation on the number of players using the surface during these times, and which areas of the surface are used more frequently.” For more information on OTIS and the full range of pitch maintenance services Technical Surfaces provides, call 08702 400 700 or visit
www.technicalsurfaces.co.uk.
Technical Surfaces contact details
Tel: 08702 400 700 Fax: 08702 400 701 Email:
info@technicalsurfaces.co.uk Web:
www.technicalsurfaces.co.uk Social Media: @Tech_Surfaces
www.facebook.com/TechnicalSurfaces
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