NEWS Pollet Pool Group & Bayrol – A Year On
A year since the take over of distribution of BAYROL products by Pollet Pool Group, BAYROL Product Manager Jimmy Lamb reflects on what has so far been achieved. “On arriving at Pollet Pool Group (PPG) at the end of January, it quickly became apparent that there was still a great deal of setting up work to be done,” says Jimmy. “Many suppliers of items required to support brand BAYROL had to be contacted and set up, item numbers had to be created and price structures set. I sometimes don’t think customers always appreciate and understand just what a mammoth and time consuming task this has been. The introduction of BAYROL customers to PPG has significantly increased the turnover and probably quadrupled the number of orders received on a daily basis. To that end, investment has been made in infrastructure with the addition of three new customer service coordinators in addition to the employment of myself, Lesley Hipkiss and Peter Turnbull all of the ex-BAYROL team, plus a dedicated staffed warehouse for storage and chemical distribution.
“In order to reach the level of customer service that our customers expect and deserve, technical staff and product training is paramount and it’s been difficult trying to fit this in and around everything else that has been going on and before we knew it the
season was upon us. “It’s was very challenging for the first six months and I really must thank our loyal customers for standing by and supporting us through this transformation. It was the end of June before I had even finalised our water treatment price list for this year. This will all be incorporated into the main PPG catalogue for 2014.
“PPG truly is a family run business with Mr Pollet and his wife owning 100% of the company. The UK team has a good family feel about it too and I’m proud to be apart of this young enthusiastic team.”
Speaking about his move to PPG, Jimmy said: “Previously having little knowledge about Pollet Pool Group, I have been really surprised firstly, at the scale of the business in Europe, but also the array of products on offer and because of the size of the European business,
just how competitive PPG are compared to some of the larger more established distributors in the UK. BAYROL customers too who are new to PPG have been pleasantly surprised and have since been benefitting from making some great savings. On the flip side, long term customers of PPG have embraced the BAYROL brand. As well as being one of the most well known premium brands in Europe, BAYROL also offer the well known Analyt, PoolManager and Pool Relax controllers exclusively through trade outlets only. These pieces of German engineered equipment are renowned particularly in the commercial market for their reliability, user friendliness and they are inexpensive to service and install. Finally as a part of the whole PPG offering, we continue to supply the sophisticated Granudos calcium hypochlorite feeders supported directly by the German manufacturer. “I am sure that the investment being put in by PPG will be rewarded as we completed a year of foundation laying and consolidation placing PPG and BAYROL in a very positive position for 2014,” concludes Jimmy. For more information on what PPG and
BAYROL can offer your business, visit them in February at SPATEX 2014 in Coventry.
Pollet Pool Group 01635 234038
www.polletpoolgroup.co.uk
A Golden Celebration For Local Business With Mayoral Visit
BTU Group of companies was founded in 1963 during one of the coldest winters on record by local businessman, Alan Merritt. It was to be the birth of a hugely successful Guildford business. Recently, Mayor of Guildford, Cllr Diana Lockyer-Nibbs attended a special celebration at the BTU Group headquarters in Weyside Road, which marked 50 years to the day since the business was started. A private family business, now chaired by Paul Merritt, with a turnover of £13m, BTU directly employs over 100 staff and engineers. Paul has used his visionary talent to continue developing the services of the business, which was started with the aim of ensuring people have access 24/7 365 days a year to support and repairs for heating services.
Paul said: “I speak proudly on behalf of the directors and the
14 February 2014 SPN
company in saying that we’re delighted to be celebrating 50 years of excellent service to the industry. BTU will continue, committed to our philosophy of working in partnership, to provide continuous improvement in everything we do, both now and in the future.” The Group now covers installation and service of heating, ventilation, air conditioning, electrical, building management systems and environmental and sustainable engineering systems. The swimming pool company has also become one of the largest independent suppliers of pool equipment and spares across the UK, as well as serving local trade and retail clients from their Woking branch. BTU Poolservices also employs ten pool engineers who have built, serviced, and renovated pools for 40 years throughout the south east of
England. A further and very important initiative is a CITB training school operated through Weyside Management Services Ltd. With clients and contracts across London and the South, award winning BTU is also the current contractor for Guildford Borough Council’s public buildings and sheltered housing facilities contract.
BTU are generous supporters of many charities and have sponsored Woking amateur boxing club for the last ten years. Plans are afoot for a year of events to celebrate this golden anniversary of BTU Group of companies.
BTU Group 01483 590600
www.btu-group.com
www.swimmingpoolnews.co.uk
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