hotels


How to influence people... and win


PhiliPPe RossiteR is chief executive of the Institute of Hospitality


BhA to host industry summit


The British Hospitality Association (BHA) will bring industry representatives, investors and government officials together as part of the first Tourism and Hospitality Summit on 1 June. Around 400 delegates are


R


ecent research by the Chartered Management Institute has high- lighted the strong links between organisational performance and


management capability. According to the research, 80 per cent of managers from high performing organisations rated their man- ager as effective, compared with less than 40 per cent in those performing at a lower level. Te report also identified that the presence of a skilled line manager, combined with an individual’s own development, has a signifi- cant impact on that person’s engagement. Tese findings underline what, for many,


is a commonsense notion; that effective line management can have a dramatic impact on the performance of others. Yet pure leader- ship ability alone is not sufficient; without those being led themselves understanding the principles of management, the challenge can be daunting. It is important to blend theory with practice, tailored to the needs of both the individual and the organisation. Tis understanding has guided the devel-


opment of the Institute of Hospitality’s framework of qualifications, which is designed to be flexible and accessible for both the employer and the learner. The most effective managers and leaders under- stand their people, and focus on how best to enable them to collaborate for the common good. Tey guide and advise their teams by applying practical learning lessons which enable people to see what works best. For John Berriman, senior partner at PwC, this is a “subtle skill, oſten learned rather than taught, and applied instinctively.” At a time when budgets are being exam-


ined in minute detail for potential savings, expenditure on training can be viewed quite critically. Yet it is clear from the Chartered Management Institute research there is a measurable beneficial ROI for any invest- ment in leadership development. More importantly, is the clear evidence that sim- ple low-cost or no-cost approaches to senior engagement can be powerful drivers in raising overall levels of effectiveness. John Berriman again; “bringing people with you, leading and motivating them on the journey, is a vital ingredient of success.”


8


expected to attend the event at InterContinental London Park Lane, which will provide a forum for discussions to help shape the sector’s future. It is also hoped the inaugu- ral summit will improve the links between major events, sports, tourism and hospital- ity in order to drive economic growth. BHA chief executive Ufi Ibrahim said: “In


a year when the UK will play host to visitors from all over world, the summit provides us with an unprecedented opportunity to cele- brate the breadth and vitality of the tourism and hospitality industry.


Ibrahim believes the summit will celebrate the vitality of the UK sector “All too oſten we focus merely on expansion


and more specifically on increasing volume within existing structures. What if we focused on new partnerships, reaching across conven- tional boundaries between hospitality, tourism, sport, media, arts and culture?” Details: http://lei.sr?a=f5H4k


Hotels.com study: Brits ‘enjoy luxury for less’ in 2011


UK travellers benefited from “dramatic price falls” in high-end hotel room rates across the world during 2011, according to the latest Hotels.com Hotel Price Index. Among some of the sharpest falls for luxury stay accommodation compared with 2010 was


a 26 per cent drop in Cape Town, South Africa, following the 2010 FIFA World Cup. Asian destinations also offered attractive


discounts to UK travellers, with five-star room rates in Singapore down 12 per cent on 2010. Details: http://lei.sr?a=E9z5I


Stock Exchange listing for Snoozebox


Snoozebox, the UK-based portable hotel and temporary accommodation concept, has begun trading on the London Stock Exchange’s Alternative Investment Market (AIM). The number of ordinary


shares in issue on the group’s entry to the market is nearly 52 million, with a total of 30 million shares placed with institutional investors. Snoozebox has said that it


will use the proceeds of the listing to provide investment and capital for its growth plans, with talks ongoing over the provision of products at a number of events this year. First conceived by chief executive Robert


Breare in June 2010, the first 40-room Snoozebox unit was installed at Silverstone


Read Leisure Opportunities online: www.leisureopportunities.co.uk/digital Chief executive Robert Breare (leſt) first conceived the concept in 2010


for the Formula One British Grand Prix in July 2011. Snoozebox currently provides two types of products: Events and Contrax. Read more: http://lei.sr?a=j3o5V


Twitter: @leisureopps © CYBERTREK 2012


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24